Gala Spins: Real Money Slots 17+

Pointless

If you’re looking to win real cash from free games then this game isn’t for you. U can’t withdraw winnings unless u have deposited ( which it’s sort of understandable) but unless u play with real cash u will rarely get anywhere in the free games.
I’ve downloaded William hill & Ladbrokes which is where I put my money instead

No customer service

I have deposited a bit since joining. Thinking it wouldn’t let me win as I was still new and hadn’t deposited a lot yet. After playing the slingo games. It would kick me off but still take my funds. After doing this with a £10 game that I couldn’t even finish I contacted customer support. I was given no support at all, just told to refresh the game and try again, so I did and it chucked me off when I had 7 lines but spun for another row it kicked me off taking my funds again. I know gambling is gambling but when it takes your money and doesn’t even let you finish the game? I have not won a penny since starting??? All I wanted was for the customer service team to look back into my games and see I hadn’t finished them or something and credit the funds that disappeared back? I honestly felt like I had been scammed. So didn’t play the slingo anymore. Started playing slots with remaining funds and not a single win, that can’t be right for how many spins I actually done? Unless I’m contacted and given the right support I will not be playing again.

naaa

It is true what the other reviews say, I’ve played with about £1500 over time and haven’t won a penny back. I understand it’s gambling and it’s my money, but I just want to let others know, another problem is the app freezing, and therefore taking your money without a chance to play, customer services tell you they can’t find anything and that’s it. They won’t spare anything for you, you’re best off playing any other site, on there I’ve at least won my money back off, I’m gonna carry on playing anyway with what I have won it’s just nice to have the chance to enjoy the game and get into it, On Gala, I feel like I’m just being robbed 😂 it’s the legal way of just opening an account to let people deposit into, someones laughing somewhere. The design of the app is flawless really so I understand the attraction but I’ve never felt worst playing on any site, don’t waste your time, or your money, play a game that you get a little bit back, it’s disgusting how much they will take and take

Developer Response ,

Hi there, thanks for taking the time to send your review. Sorry to hear you've been having a bad experience, we'll take a look at this for you. Can you please send us the details on Twitter (@Galaspins) along with your contact details or you can contact us on Facebook at Gala spins and we'll look into this for you. Thanks The Gala Spins Review Team