GeoSUP 4+

Excellent app but buggy.

Concept and feature set of this app is excellent, it’s a brilliant way to track your time on the water and has a bunch of useful features like being able to look at others routes for inspiration and let people know where you are on the water using the trace function.

The only issue is the app is very buggy. It has crashed on me numerous times and takes forever to load pages. Once the bugs are ironed out and the speed of the app picks up it will be a solid 5 stars

Better Apps Are Available

The idea is great however the app is very buggy, even after the ‘big update’ which is meant to have fixed them.

I can’t use the app without at least one error message - every single time. Errors for unsupported media types - sometimes when no photos are attached. Other times when attaching a jpg and the error tells us it only supports jpg!! Error retrieving various things, most of which don’t cause a problem but annoyingly pop up and need cleared. App crashes on at least every 3 or 4 uses.

The more fundamental issues are GPS accuracy - the app says I paddled 7km when my much more reliable Garmin says 4km. It’s consistently massively overstating distance and hence speed. Second, the community nature of the app is great in practice but it’s no Strava - there only appears to be one other user within a 100km of me.

Finally, no import or export. Almost all GPS based apps will allow this - I can’t record on Garmin then upload, nor export from GeoSUP to add to Strava etc. If they want a large community base they need to allow importing and exporting - I could add a lot more paddles overnight if they did.

Summary - for recording your paddle just use the likes of Strava until they sort it out or pay for the other SUP app.

Developer Response ,

Hi One Trial Mind,
Unfortunately you were using the app when we had a significant server problem that was causing the errors you mention around media types. We did our best to communicate the downtime via social and email. This is now fixed.
GPS accuracy is good but im sorry you havnt found it to be - we test along side starve Garmin and other devices and there is minimal difference. Some errors do occur if you do not have your phones locations settings correctly set up for use of the app. GPS bounce does occur in urban areas, this is something very difficult to mitigate unfortunatly with any GPS tracking. Happy to support set up via support@geosup.com
We are working on GPS integration currently - we agree it will be excellent to build the community.
Were a small team, passionate about making a product dedicated to SUP so unfortunatly cant invest as much as Strava. The app does however have functions included that Strava charge a subscription for, so for many its good value.
Thanks for your feedback and review.
Will

Too buggy for the money

I am unable to update my profile, it won’t add my board, and even that is incorrectly listed!!
I can’t add my home town as the update button remains greyed out. I have yet to log a paddle but to be honest I’m not holding out much hope that it will be any better.
Why release and charge for software that clearly has significant issues. The trend to use the funding principle of ‘buy it now and we’ll fix it later’ is immoral.