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Description

Gett - Driven by Quality. Highest rated taxi app in the UK!
Hail, track and pay, direct from the app. Ride in style with thousands of the UK’s highest rated and fully licensed black cab drivers. Get doorstep pickups and get there faster in bus lanes. Download the app and hail a taxi in minutes. It’s that simple!

*Source: App Annie, avg monthly Apple review scores

> Highest Rated Drivers
All fully licensed drivers are rated on average 4.8/5 stars by our customers

> Help us Clean the Air our Children Breathe
Make a difference the next time you get a taxi. Donate 20p a ride to fund smart air filters for school classrooms

> Ride Carbon Neutral
Don't just cab it, offset it! Every Gett ride is carbon neutral. We offset over 7,500 tons of CO2 a year

> Electric Taxis
Hail the shiny new electric taxi through the app

> Have a question?
We're here for you 24/7 from our London office. Chat to customer care live from the in-app menu.

> Across the UK
Available across the UK incl. London, Manchester, Edinburgh, Glasgow, Coventry, Reading, Bournemouth, Bristol

> Fastest Door to Door
On average, we’re 3 minutes faster than the competition

> Doorstep Pickup
The smarter way to hail your licensed taxi - direct to your door

> Free Ride Credit
Invite your friends and earn ride credit for each new friend that uses your code. Sharing is caring after all.

> Secure cashless payment
Add your debit or credit card in the app to pay quickly and securely

> Perfect for Airports
Flying somewhere? Book and ride to and from Heathrow, Gatwick, Edinburgh and Manchester Airports. That’s one less thing to worry about!

> Rate your Driver
Help us maintain the highest standards to ensure you get the best experience

> Gett Business Solutions
The best-in-class solution for on-demand corporate transport

Iso Accredited 27001

What’s New

Version 9.45

Every Gett ride is Carbon Neutral. Don't just cab it, offset it!

NEW: Hail our Gett Green option in London and donate 20p a ride to improve classroom air.

NEW: Get a fare estimate before you order. Exclusive to rides in London.

Download today to get the latest features and improvements. Thanks for choosing Gett.

Ratings and Reviews

4.6 out of 5
4.6K Ratings

4.6K Ratings

Handgun FCC ,

Great to support our local cabbies

I’ve used Gett 30+ times now, cabs in my area don’t accept card payment so was a great novelty to be able to pre pay my fairs and no longer carry cash, occasionally a little cheaper than usual. Uber is not licensed in Coventry yet license in nearby Wolverhampton and still trade in the city, Uber are a lot cheaper (tried and tested same route-same time) yet supporting local cabbies, struggling from Uber’s dominance is important, our friendly, knowledgable cab drivers could soon face extinction. Gett should be offering reward points.. for example money off fairs, for loyalty, not inviting new members. Taxis always come very quickly, occasionally cancel, leaving you stranded, and sometimes charge more for short journeys, when meter price would be cheaper. Great way to call cabs, but a few improvements needed to keep people loyal!!

Big Tram ,

Works - with annoyances

This service works well for getting and completing taxi journeys. And the app is generally quite intuitive and easy to use (much better than the Mytaxi app, which is sooo badly designed).
BUT there are some great annoyances with the app.
For a start, it doesn’t always notify you to say when the driver has arrived, so you can be wondering where your car is and it is waiting outside (yes, you can open the app and look at the map, but the service should send a handy notification to save you having to do that).
It then sends very bossy notifications saying things like “Your driver has been waiting for two minutes and hasn’t heard from you”. This is often because the app has failed to say the driver has arrived. But today I got that one when I was already in the taxi making my journey. (And, frankly, two minutes?? What? It can take that long to put a coat on and lock up my home.)
It also says things like “Your driver has waited too long. He can now cancel.” I got this one today when we were well on the way on our journey.
Before hectoring the customer every two minutes (literally), Gett would do better making sure their app works correctly, tells customers when the taxi has arrived and recognises when the journey has begun (if this relies on the driver doing something in the app, then Gett obviously needs to make this clearer and easier, as these problems occur a lot).
So, please, get off your customers’ backs and be more user friendly.

Developer Response ,

Thanks for your feedback We're keen to understand your experience further to ensure Gett provide the highest quality service. The Gett team look forward to hearing directly from you through our Customer Care link in the app, open 24/7.

Mrsvickyomara ,

Good and bad

I have been using the app for over 8 months, I have regularly recommended the app as I find it efficient and effective.

However I have gotten very annoyed as of late as when they last updated the maps my address is no longer available. Whenever I go to add my address it changes it to a number that doesn’t exist, in order to get taxis to my place I have to use a neighbour five doors away as no other number exist on that postcode. It’s super annoying and even when adding a note new drivers still get confused.

Even my work address has changed post codes. It doesn’t make sense why everything changed.

Finally there are still issues with the occasion bad drivers. In your quick intro it shows that you only use the best drivers. However after having a major issue with a driver, (took another fare in my name and charged me) he didn’t seemed to beg reprimanded as he came up a week later when I requested a new fare. How can you have no means to block a driver from your account. If you only use the best how come peoples who have security breach and are known to other drivers as being a bad driver keep working for you.

All in all I keep using your app, but I feel like there is a lot that could be learned and corrected!

Developer Response ,

Thanks for your feedback! If you can contact us via email: customercare.uk@gett.com we would like to investigate your experience further to provide a more personalised response. We appreciate every comment and work across operations and product to continually improve your experience.

Information

Provider
GT Get Taxi Ltd.
Size
179.2 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Hebrew, Russian

Age Rating
Rated 4+
Copyright
© Get Taxi - GetTaxi – taxi cab app
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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