Gett - Ground Transportation 4+

Book a cab anytime, anywhere

GT Get Taxi Ltd.

    • Free

iPhone Screenshots

Description

Order, track and pay with the UK's highest rated taxi app. Gett is geared for the business professional - ride in comfort on account and for private, on-demand and pre-booked. Get 6-seater black cabs to your door, plus a range of standard and executive cars with your business account. Download the app and take a ride today, and enquire for business accounts at gett.com

> Ride Carbon Neutral
Don't just cab it, offset it! Every Gett UK ride is Carbon Neutral - we offset every gram of CO2 emitted, for where we're unable to reduce emissions.

> Doorstep Pickup
Set your pick up on the map, and track your driver from order to destination.

> Across the UK and international
Our taxis are available across the UK, from London to Edinburgh, and worldwide for business travellers.

> On-demand and pre-booked
Book a taxi for an immediate pickup or pre-book to ride later.

> Secure cashless payment
Pay on your business account or add your corporate or personal card in app to pay quickly and securely.

> Perfect for Airports
Book and ride to and from Heathrow, Gatwick, Edinburgh and Manchester Airports. That’s one less thing to worry about. Meet and greet for business travellers.

> Free Ride Credit
Invite your friends for private rides and earn private ride credit for each new friend that uses your unique code. Sharing is caring after all.

> Safe rides with Gett
We’re committed to making every ride as safe as possible. We only work with licensed taxis, which are fully regulated by Transport for London and local councils in other cities. Black cabs have factory-installed partitions and spacious cabins which help support social distancing between riders and drivers.

Have a question? We're here for you 24/7 from our London office. Chat to customer care live from the in-app menu.

Highest rated app source: App Annie, avg monthly Apple review scores 2018, 2019
Iso Accredited 27001

For travel admins and bookers: Gett is your one-stop ground travel platform for all your teams. We believe in seamless, stress-free ground travel. That’s why we’ve uniquely organised international ground transportation supply-partners into one platform. Now your teams can book with multiple providers all in one place. Think choice, flexibility and simple controls that save substantial time and money. Give your teams the best ground transportation experience – wherever your business takes them.

What’s New

Version 10.16

We’ve improved your ride booking experience when tracking is unavailable, so that you’ll be able to see your planned route, scheduled pick-up time, and order status.

Your business account now supports credit cards for payment, if your company decides to use them for this account.

We’ve made some general improvements to the app’s infrastructure and performance.

Ratings and Reviews

4.6 out of 5
8.7K Ratings

8.7K Ratings

stroppysam ,

Great taxi app

I love Gett. I have used it to book rides for vulnerable family members for a few years now. The London GETT drivers are all “black cab” drivers, registered and checked, with The Knowledge. You can add a note when you book, to warn the driver of special circumstances. For us there are always special circumstances! We’re in an urban area, so there’s no shortage of drivers. When the driver accepted the job, this time, the app gave me the power to ring the driver and explain the situation. The driver was very kind and willing to wait while my family member made their way to the meeting-point. Then the app showed me the journey in real-time, so I could track exactly where my family member had got to. I didn’t have to trust my family member with cash. The trip is paid for via my card which is on their system. You can also book journeys in advance, and that’s really helpful.

Developer Response ,

Dear stroppysam

Thank you for your review, we are glad to have you on board, thank you for your detailed review and kind comments, we are so happy to hear of your experience, this will be passed onto our drivers. your custom is much appreciated

Kind regards

Shaz

Barsanszki Sue ,

Ridiculous reason to cancel a drive

I ordered a cab to move flowers to my new flat. I already moved my stuff with a moving van and I only wanted to carry flowers by myself to move them safely. The driver checked my luggage (four wee bags of flowers and one little carrier bag) and asked if I’m moving out. I said yes because it is the fact. He said that he cannot take this drive then. I was NOT moving furniture / big carrier bags / huge plants. I carried way much larger bags from the Edinburgh airport every time I got back from trips but never got refused by cab drivers. Is this a joke? I just need a drive to move my flowers?! If I bought four bags of flowers at a flower shop and ordered a cab to go home carrying them, can he still refuse the drive? What is the difference between a passenger with flower bags and a passenger moving flowers? Because I’m ‘moving out’, regardless of the weight/size of items, I can be refused?? He cancelled the drive and the app charged me £5 for the cancellation fee. I complained that I can’t pay the fee for this reason. The CS staff said it is justifiable to charge me, because they are not a moving company. Seriously? I know you are not a moving company!!! I used the moving van to move my stuff. I didn’t need your driver’s help to carry flowers. Wasted my time and money for the ridiculous services. Took uber (the car was smaller than the cab..) without any issue.

Developer Response ,

Thanks for your feedback We're keen to understand your experience further to ensure Gett provide the highest quality service. The Gett team look forward to hearing directly from you through our Customer Care link in the app, open 24/7.

Mrsvickyomara ,

Good and bad

I have been using the app for over 8 months, I have regularly recommended the app as I find it efficient and effective.

However I have gotten very annoyed as of late as when they last updated the maps my address is no longer available. Whenever I go to add my address it changes it to a number that doesn’t exist, in order to get taxis to my place I have to use a neighbour five doors away as no other number exist on that postcode. It’s super annoying and even when adding a note new drivers still get confused.

Even my work address has changed post codes. It doesn’t make sense why everything changed.

Finally there are still issues with the occasion bad drivers. In your quick intro it shows that you only use the best drivers. However after having a major issue with a driver, (took another fare in my name and charged me) he didn’t seemed to beg reprimanded as he came up a week later when I requested a new fare. How can you have no means to block a driver from your account. If you only use the best how come peoples who have security breach and are known to other drivers as being a bad driver keep working for you.

All in all I keep using your app, but I feel like there is a lot that could be learned and corrected!

Developer Response ,

Thanks for your feedback! If you can contact us via email: customercare.uk@gett.com we would like to investigate your experience further to provide a more personalised response. We appreciate every comment and work across operations and product to continually improve your experience.

App Privacy

The developer, GT Get Taxi Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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