getUBetter‪.‬ 17+

Recovery | Prevention | Support
getUBetter provides local digital self-management support for all common musculoskeletal injuries and conditions such as back, back and leg, neck, knee or shoulder pain.

The app is free to patients and when you register you will receive content that has been configured by your local NHS clinical team. getUBetter helps patients trust their recovery, understand when and where to seek help if needed, as well as prevention and further episode management

What is getUBetter?
- getUBetter helps you manage new or recurrent muscle, bone and joint conditions.
- getUBetter works in partnership with your local NHS (and non-NHS providers)
- getUBetter has been co-designed with clinicians and users

How does it work?
- We provide personalised treatment to guide you through your recovery; day by day and 24/7

- We support you through:
o Triage (screening and monitoring your symptoms)
o Recovery (personalised and targeted content, day by day)
o Referral (we will refer you to local treatments and healthcare providers or services when appropriate)
o Rehab (we will connect you to your local rehab programs, when available)
o Prevention (when you are better, we support prevention and any new episodes)

- Treatment includes:
o Exercise videos
o Advice
o Information, guidance and support

- We can also provide access, and refer you to local treatment, NHS healthcare providers and services; such as wellbeing, counselling and physiotherapy to further support your recovery.

Is it safe and secure?

- Designed and run by NHS physiotherapists and clinicians
- Backed up with the latest research and years of clinical experience
- Adheres to strict UK government code of conduct for data-driven healthcare and technology.
- Your privacy is important to us. Data we collect is only used to enhance your experience and never sold on to third parties. If we share data, it is with third parties to provide our “service”. This includes enabling you to book local treatment or services and “getUBetter” to update your health professional or refer you to a local treatment or service when necessary.
- Please see our privacy policy: https://www.getubetter.com/privacy-policy)

How can I get started?
1. Your local Healthcare Provider (e.g., GP practice, Physio or Occupational Health service) will prescribe the app to you for a specific problem such as lower back pain, neck pain or knee pain (sometimes more than one)
2. You can also self-refer from your healthcare provider’s website
3. Register using the email you provided to your healthcare provider
4. Once you’ve registered, you will be automatically linked to your local region and can begin your recovery, prevention and support journey.

“This app is brilliant, all the right messages. Will recommend to staff, patients and friends.” Clinical Lead Physiotherapist

“A rather clever app from getUBetter, giving patients a managed Back Pain recovery program” Backcare.org.uk

Please note: We aim to support you though your recovery journey. Our app is not a substitute for medical assessment or treatment and if at any point you have any concerns, please seek medical advice. This app requires access to the internet

Who is it for?
The app is suitable for:

• Any new, recurrent or on-going muscle or joint problem
• Patients over 18 years of age
• Patients requiring self-management support
• Patients who do need ongoing medical management

The app is not suitable for:

• Patients under 18 years of age
• People who require ongoing medical management
• People with worsening neurological symptoms (numbness, weakness, problems with bowel or bladder)
• People with a known diagnosis such as infection, rheumatological problems, neurological problems, cancer, kidney, fracture, pelvic organ pain.
• People with very severe, worsening symptoms
• Pregnancy related problems.