getUBetter‪.‬ 17+

Recovery, Prevention, Support

getUbetter LTD

    • Free



For New, Re-occurring or Long-term conditions.

Recovery | Prevention | Support
getUBetter provides local digital self-management support to patients for all common musculoskeletal injuries and conditions such as back, back and leg, neck, knee or shoulder pain.

The app is free to patients and is configured to your local region. getUBetter helps patients trust their recovery, understand when and where to seek help if needed, as well as prevention and further episode management

What is getUBetter?
- getUBetter helps you manage new or recurrent muscle, bone and joint conditions.
- getUBetter works in partnership with your local NHS (and non-NHS providers)
- getUBetter has been co-designed with clinicians and users

How does it work?
- We provide personalised treatment to guide you through your recovery; day by day and 24/7

- We support you through:
o Triage (screening and monitoring your symptoms)
o Recovery (personalised and targeted content, day by day)
o Referral (we will refer you to local treatments and healthcare providers or services when appropriate)
o Rehab (we will connect you to your local rehab programs, when available)
o Prevention (when you are better, we support prevention and any new episodes)

- Treatment includes:
o Exercise videos
o Advice
o Information, guidance and support

- We can also provide access, and refer you to local treatment, NHS healthcare providers and services; such as wellbeing, counselling and physiotherapy to further support your recovery.

Is it safe and secure?

- Designed and run by NHS physiotherapists and clinicians
- Backed up with the latest research and years of clinical experience
- Adheres to strict UK government code of conduct for data-driven healthcare and technology.
- Your privacy is important to us. Data we collect is only used to enhance your experience and never sold on to third parties. If we share data, it is with third parties to provide our “service”. This includes enabling you to book local treatment or services and “getUBetter” to update your health professional or refer you to a local treatment or service when necessary.
- Please see our privacy policy:

How can I get started?
1. Your local Healthcare Provider (e.g., GP practice, Physio or Occupational Health service) will prescribe the app to you for a specific problem such as lower back pain, neck pain or knee pain (sometimes more than one)
2. You can also self-refer from your healthcare provider’s website
3. Register using the email you provided to your healthcare provider
4. Once you’ve registered, you will be automatically linked to your local region and can begin your recovery, prevention and support journey.

“This app is brilliant, all the right messages. Will recommend to staff, patients and friends.” Clinical Lead Physiotherapist

“A rather clever app from getUBetter, giving patients a managed Back Pain recovery program”

Please note: We aim to support you though your recovery journey. Our app is not a substitute for medical assessment or treatment and if at any point you have any concerns, please seek medical advice. This app requires access to the internet

Who is it for?
The app is suitable for:

• Any NEW or RECCURENT MSK conditions (within 12 weeks)
• Patients over 18 years of age
• Patients requiring self-management support
• Patients who do not need targeted Physiotherapy or ongoing medical management

The app is not suitable for:

• Patients under 18 years of age
• People who require targeting Physiotherapy or ongoing medical management
• People with worsening neurological symptoms (numbness, weakness, problems with bowel or bladder)
• People with a known diagnosis such as infection, rheumatological problems, neurological problems, cancer, kidney, fracture, pelvic organ pain.
• People with very severe, worsening symptoms
• Pregnancy related problems.

What’s New

Version 6.84.4

You can NOW access your local self-management support if your muscle or joint problem has started more than 12 weeks ago.
Before, your problem had to have started or re-occurred within 12 weeks.

Ratings and Reviews

3.0 out of 5
23 Ratings

23 Ratings

coldwaterswimmer ,

Can’t register

Can’t seem to register as it doesn’t recognise a gmail email address

Developer Response ,

Hi, Thank you for reaching out to us as getUBetter. We’re sorry to hear you’re having difficulty with registering on the app. To use the app, you will need to have been referred by your GP practice, physiotherapist or you can self-refer via a link on your GP’s website, QR code you may have seen on our card or poster in your local GP/Hospital. If you have not been linked, unfortunately, you will not be able to use the app. and your email address will not work. We may be able to provide you with access so that you can use the app. Please send us an email to and we will be able to assist you further. Many thanks, getUBetter Support Team

Shina Shina ,

GetUBetter for knee & ankle osteoarthritis

This is a good app with a good range of exercises. What brings it down is the very cumbersome entry into and exit out of all the exercise and video features. I realise that you need a good grounding and understanding to ensure you complete the exercises correctly and at the appropriate level but it just takes so long to view each one I lose the will. I’ve also found it somewhat glitchy. Some days it all works, others it just crashes.
So good but frustrating & I agree with other comments that it feels wrong not to actually see a physiotherapist at the outset for the diagnostic stage.

Developer Response ,


Thank you for your feedback. Here at getUBetter, we appreciate all feedback from our users to allows us to improve our services. We have forwarded your feedback to our app development team to look into.

In regards to not being able to see a physiotherapist, the purpose of the app is to provide you with the knowledge, confidence and skills to self manage. The app is designed to automatically connect you back to see a local NHS clinician (physiotherapist/doctor) when needed. Most conditions can be effectively and safely self managed without a diagnosis. Safety netting is important as discussed above.

If you require any further assistance, please do not hesitate to contact us at:

Many thanks,

getUBetter Support Team

Wimbledonguy31 ,

Perfect companion to help me recover

GetUbetter really helped me with my lower back rehabilitation over the last few months. My GP recommended the app after months of pain and anxiety with a recurring issue on my lower left hand side. I have found the app to be easy to use, easy to follow and a great resource for my everyday stretches.

Developer Response ,

Hi, Thank you for reaching out to us as getUBetter and providing us with this feedback. We appreciate all our user feedback. Many thanks, getUBetter Support Team

App Privacy

The developer, getUbetter LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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