Shop the world with confidence! The SHOP TAX FREE app puts everything you need for effortless global shopping right in your hand. Discover stores, track your savings, and manage your Tax Refunds, all from your mobile device.
Available in multiple languages
English, Chinese (Simplified), Russian, French, Spanish, Turkish, Japanese, Indonesian, Portuguese, Korean, Serbian, German, Arabic, and Italian.
What you can do with the SHOP TAX FREE app
• Track your Tax Refunds in real time and see how much you’re estimated refund will be
• Find your favourite brands and stores with smart filtering and what's in promotion
• Explore exclusive offers from partnered brands with easy filters and personalised offers
• Check country‑specific rules including minimum purchase amounts and tax‑free shopping requirements
• Save time at checkout with your digital Membership and automatic form autofill
• Locate the nearest refund points in the city or at your airport/port of departure
Designed for seamless global shopping!
Built with advanced maps and navigation, the app helps you quickly find the stores you love and explore top shopping destinations around the world. A complete set of tools guides you through the entire refund process, from purchase to payout, with live status updates and helpful guided notifications
Key Features
• Add your preferred refund method directly in the app
• Advanced mapping and geolocation
• One‑touch enrolment with passport scanning
• Live refund status updates
• Push notifications for refund progress and country‑specific tax info
• Built‑in Membership barcode (compatible with Apple Wallet)
• Customs and refund location finder
Great service, follow the instructions and you’ll be fine!
JenncyCO
Saved so much time with this app, all my details pre loaded and saved, credit card info email address and passport all registered. I scanned my globalblue barcode after shopping and all info is pre filled from my account onto the forms, no need to produce anything. All my transactions are validated through the app, so no need for me to mess about in the airport. Once you know how to use, it’s easy! Used twice now and had no issues! Money refunded within 5 days via my card. Great service.
Liars & Thieves
LilyDo77
Definitely not recommend. They delay as much as possible the reimbursement of your VAT (it took 2 full months to get the VAT back). They pretend they sent a cheque, made wire transfers, etc when they have done nothing as such. They just try to play mental fatigue, hoping you will forget / stop asking for your money back so that they can keep all the VAT.Even worse, if you push to get your money back then you get charged other random fees (such as FX). I made a purchase in EUR, provided a bank account in EUR to receive the VAT, and they try to reimburse in USD when I asked in EUR (please note I am based in the U.K. so USD makes no sense at all). And then, they pretend that given they tried to pay in USD, you have to pay FX fees, etc. (interestingly the day on which they apply the exchange rate is exactly the day the currency in which they want you to convert, USD in my case, is the strongest). It is just pathetic. Clearly reading other posts / reviews summarised Global Blue well: liars & thieves
Super rude people working in Naples airport!!!
carbon1979
I have purchased a few items then tried to claim the vat back on my way to UK, the employees of two of the tax kiosks in the airport weren’t bothered to work and they kept advising to go upstairs to a different kiosk. When I have arrived there they were giving cash refunds to all the Italians and to English speaking people they advised to put the vat papers in a box quite far away from the kiosk.That box was overflowing with vat papers, there was absolutely no security there , box was open and you basically could take any paper out from other customers if you wanted to.I realised i wont get any money back , i went back to that lady to try and explain about the box and she made me the sign to go away and put it there. So rude and unprofessional I was very disappointed by their service.This sounds like a fraud to me and I will try to engage more people that had the same experience and open a court case.
Great app
Tax refund queen
The app is great and speeds up and simplifies the process no end - whether it’s having the barcode scanned to give all my details in a shop or for having a record of the validated form (which is followed up by email, too.) Only once have I had to post a form which wouldn’t scan.My latest refund was scanned at the airport two days ago and is now in my Revolut account.
Developer Response
Thank you so much for your kind words! We’re thrilled to hear that the app has made your refund process smoother and more efficient. Your feedback motivates us to keep improving and delivering a seamless experience.
Thanks for using the Shop Tax Free app. We update the app as often as possible to improve the features, and the performance.
Version 4.12
The developer, Global Blue Marketing Services Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Search History
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
