Go Taxi Isle of Wight 4+

I’ve had mixed experiences with this app - the first time I used it, it was great and the taxi arrived in less than 10 minutes. On subsequent occasions I’ve had bookings accepted, and then cancelled with no explanation, meaning I’ve had to go back into the app and try again. It would be great if the system only accepted bookings that it can guarantee to fulfil, otherwise it’ll get a reputation for unreliability.

This app simply does not work. It froze several times trying to log in with my phone number, when I could get in the app functionality was ridiculous! It allowed me to book a cab but the driver kept changing and would not tell me how long he would be. If you navigate away from the tracking page for any reason you can’t get back to it. Yesterday I was stranded waiting for a driver who never arrived! When I tried to call the company number it went straight to answerphone no matter which option I pressed! And to top it off they have charged my card l anyway for a trip I never took! Scam, if I could give 0 stars I would!

Don’t bother absolutely awful booked a taxi admitting it was over the festival but said he would be there and just messaged sos about 20 minutes late when I asked if they were coming.
Lots of other taxis there already pre booked so they managed it and one driver just laughed and said you will be lucky if they turn up.
Had 2 upset children and desperate to get back home.
The bus company put on a extra bus as so many people but went out of there way to get us back even as wasn’t part of route as it was late thanks bus company awful taxi Kev (the Boss apparently)you should be ashamed Don’t bother with these people use another company
Awful Awful