We recently engaged Shoreto do the renovation of our kitchen in Paddington, Sydney. The carcass of the kitchen was in perfect condition but the doors, drawers, cupboards etc were needing replacement. We were recommended to Shore by a kitchen company that only does full replacement. Well, from the first discussion we had with Bettina to the end of the project we couldn’t be happier. Bettina came to the house and demonstrated the level of professionalism and ideas, which led to us confirming that we would use your company. She put together a great setup and was helpful in our choices. From there we met Yacoub who came out to do measurements and he too could see areas for improvement. He was also most obliging and helpful. Then as promised, they commenced the work on time on Monday the 7th of September and completed the entire job on Tuesday 15th. Kevin the fitter who was assigned to our job was absolutely tops. You cannot find a more pleasant, helpful and obliging person who does an exceptional professional job. Finally both the plumber George and the electrician Roupen were also excellent and pleasant.Shore certainly deserves the 5 Star rating which we have given.

Over the past 2 years the news feed part of this app has become a random social media feed. I can no longer add interests or follow searches to tailor content to what I want to see. I will no longer be using it. The search is good for quick, brief queries but when used to look at topics in more depth you quickly realise the results are not prioritised by relevancy but by the most popular sites that get the most clicks. Meaning results are flooded with hardly relevant sites with titles like: “10 ways to do X” or “5 things you didn’t know about Y” etc which aren’t helpful and I find myself needing to switch to an actual browser for better results more and more frequently. It’s not too late for Google to save this app and turn it back into the useful tool it was but I fear their priorities have changed due to increased ad revenue and income potential from skewing the search results to favor the highest bidder. I’m 25 now and have used this app since I was about 14. It was always the first app I installed on every phone I’ve ever owned. Its helped me so much throughout the years. And I know its just an app at the end of the day, so this is probably silly but it’s frustrating and sad to see it devolve into what it has. Please turn this app back into the useful “unbiased” search tool it used to be.

We have been bringing our daughter’s car in to Stoneacre for service for 6 years and to be honest, the customer service on the check in desk has always been very poor, to the point of rude with very sullen, unhelpful staff.This year has been the complete revelation. Ava met me with a smile when I took the car in. She provided regular updates over the 3 days that the car was with Stoneacre. She did what she said she was going to do with willingness, professionalism and care. She met me with a smile, was knowledgeable and kept me informed throughout the whole process.Ava…..thank you. You have transformed Stoneacre for the better. Can we please, have a whole team of Ava’s?!?’ In fact, when we bring the car in next year, I’m going to make sure Ava is working that day!!! In my eyes you should be highly commended by Stoneacre for your outstanding customer service.

Google is the standard app for searching. It works well and it gives you millions of results for practically any question you ask. You see my rating at the top and you think to yourself, where am I going with this? Well, everything been great- until Google added AI overview. When I used to search the definition of a word, it would give me a detailed answer that popped up on my screen when I searched a word. The definition was written by a real person. Now, Google has replaced that with AI overview! Why? I’m not sure at all. As far as I know, the definitions of words were all defined and written and now I can’t even see the human written version. I wouldn’t mind the AI as much if I could see the human version. But no, because AI has taken this feature over and it is very intrusive- it’s the first thing that pops up on my screen. I also think it was an unnecessary update to add the AI overview as it is wasteful. Google overran perfectly fine definitions of words with a substitute which does more harm than good- AI uses so much electricity and resources that it’s adding to our already large scale world crisis. Google, this update was so unnecessary and I feel as though you are being too LAZY to give us a normal response to the questions we ask in the search bar.