Every day, millions of people search on Google for businesses like yours. Make your Business Profile on Google stand out for free and turn those searches into your customers with the Google My Business app.
More than just a local listing:
- Make edits to your Business Profile on your phone and see those changes online on Google in real time.
- Easily add special hours, your website, and phone number to keep your Business Profile up-to-date.
Easily connect to customers on the move:
- Respond to reviews, message your customers and see your followers in the Customer Tab.
Share with customers what makes your business unique:
- Upload photos and add filters to attract customers who search and find your Business Profile.
- Post offers for your product or services, upcoming events and deals.
Get insights on your business:
- See insights on how customers find and engage with your Business Profile online on Google Search and Maps.
- Receive real-time notifications and updates to keep track of your customers on Google.
More features on Google My Business:
- Create a free, mobile-friendly website that works hard for you in the app.
In our latest version, we have added support for Location Groups within the app.
Ratings and Reviews
Google business page
Although people can review your business and leave disgraceful comments when they haven’t even used you...yes this does happen. Normally rival businesses. Overall if you are doing a job it’s lovely to get those great reviews. It’s unfortunate, that although we have the power to edit etc our posts and so forth, that if someone is out to ruin you for no apparent reason you cannot do anything about the rating they give you. You can reply to the comments and google will remove the comments if deemed detrimental but those stars affect everything.
Easy to use app. Photos could allow a bit more editing cropping etc.
Overall. Good app.
Great app but not flawless
What can I say it’s an app for reviews which ultimately are varied opinions. Over all this app is great, a quick handy too that allows you to keep an eye on peoples views & gives you the chance to offer your opinion back simple and easily.
Keeping track of your company is essential and this app allows you to do the google part with ease & to be honest that’s a 5 star service right there, great app that’s functional & easy to use. The reason I chose to reduce my rating by 1 star is that as a business owner I can understand varied ratings and that some people are hard to please so will never give the 5 stars but the the bit I can’t get my head around Is the malicious people or small minded opposition that feel the need to create 1star reviews to harm your business & get away with it? It’s potentially harmful to a company & often even when reported gets overlooked of simply left - this app needs to be governed more strictly allowing fake reviews to be looked into fully & removed if found fictional or simply placed to harm a company.
Overall a good useful app though.
Reviews are not verified and you can’t moderate them
Honest customer reviews are very helpful to a business but it has become apparent that anyone, whether they are a genuine customer or not, can post a review or photo to a Google business page and once it’s posted it can’t be removed. As the business owner, you are not able to approve photos and reviews or request that unfair or false reviews and/or phots are removed. You’re only option is to respond to the review. However, you can’t respond to pictures.
In order to make Google my business better, business owners need to have reassurance that the reviews and photos placed on their business pages are from genuine customers and any that unfair reviews can be challenged and removed where they are proven to be false or inaccurate.
Furthermore, reviews are rarely very helpful to anyone unless they include more than just star ratings. Pages of information is not necessary, just one or two bullet points would suffice; perhaps one comment relating to something that was done well and another comment explaining what could be done better.
- Google LLC
- 196.8 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Afrikaans, Amharic, Arabic, Basque, Bengali, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, Galician, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norwegian, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese, Zulu
- Age Rating
- © Google Inc.
Up to six family members will be able to use this app with Family Sharing enabled.