The Halton Housing Customer App is the quickest and easiest way for customers to do all the little, but important things, anytime, anywhere – with just a few taps.

Use it to manage and pay rent, report repairs and problems in the local area, request permission for a pet or alterations to your home, and much more.

A not-for-profit organisation that owns and manages 7,000 affordable homes in the Cheshire towns or Runcorn and Widnes. More than just providing homes, Halton Housing’s aim is: Improving people’s lives

What’s New

Version 5.7.3

Minor bug fixes

Ratings and Reviews

1.9 out of 5
18 Ratings

18 Ratings

Gill Fairywings ,

Ms Gillian Walker

Terrible! It’s so frustrating! Would not accept any details, date of birth, NI, or passwords. Deleted and tried again twice! Rubbish!
On contacting Halton Housing by phone was told unless emergency ring back on Monday. The amount of people paying rent to you, surely you can have someone in to answer queues at the weekend!

Mystiuk ,

Locked account for months!

The app is pretty unresponsive the majority of the time but it was the quickest way to report a repair. My account has been locked for months despite sending emails and reporting it to the live chat team! Useless!

ghfjdkri ,

Absolute waste of time

Who ever designed this app and the website needs to be shot, neither of them ever work so the only option of to ring Halton housing and wait for 40+ minutes to get through


Halton Housing Trust Limited
30.7 MB

Requires iOS 9.1 or later. Compatible with iPhone, iPad and iPod touch.


English, German

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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