Health Tracker: Healthily Ratings and Reviews

Good but could be great

Potential improvements: 1.I accidentally closed the assessment and can find no way to get back to it. 2.Setting up trackers is tedious. There should be an option to just sync all from Apple health rather than the 4 clicks per item process. 3. The charts only show the last month which is crazy as even Apple health shows full history. The main point for me is analysis and charts are an important part of that. 4. Custom trackers, needs the option to track numbers and associated units e.g. mindful minutes (Apple doesn’t track properly so I was hoping to use this but can only choose from preset drop downs e.g. scale 1-5) which isn’t much use. Also forces you into a reminder. Pros. Other than that a good app with allot of useful information but only used it for half an hour so it’s early days.

Developer Response ,

Hi b4rtm4n - we really appreciate you taking the time to leave this review, and for the constructive feedback. We are constantly looking for ways to improve our service and so have taken this on board for future developments. If you have any further feedback you'd like to share, please get in touch with us at support@livehealthily.com.

A decent app but how it works ?!

I enjoyed using the application, it’s a good source of information for your health and symptoms. You can explore what’s going on in your body! But I can’t understand how it works? What are the main mechanisms behind it and how it analyzes my data.

Developer Response ,

Hi 3meow:3,

Thank you for your review. If you want to learn more about our app feel free to email us at info@healthily.app and if you can give us a 5 stars that would be very encouraging to our team.

This app is sexist - AVOID

I input my symptoms, said I was assigned female at birth, it asked me a range of questions which felt relevant then I was asked if I have been tearful a lot lately. Got to the end, and it suggested *premenstrual syndrome*. I was incredibly insulted by this as I actually have a Vitamin B12 deficiency and my periods are normal, I was merely testing the app’s knowledge, I know what’s wrong with me.

I suspected if I was male it would give a different outcome. I ran another test, I input all my same symptoms, answered the questions the same, this time stated I was male. Surprise surprise it recommended I may have hyperthyroidism which is far more closely related to my symptoms and my existing condition, I also have hyperthyroidism running in the family.

Imagine going to a real life doctor with all your concerns and because you appear female they turn around and patronisingly suggest PMS. A waste of time and money. Do not bother.

You also cannot track your diet by means of a food diary, the custom trackers are extremely limited in what you can do with them. Absolutely not worth the subscription price.

Suitable for kids and teens

It’s great to see something like this created for kinds and teens. The app is super easy to use but still gives a nice overview which you can take to the neurologist if wanted. Especially the mood journal is great for my daughter to reflect on her day and how she’s feeling. That was usually really hard for her to communicate but with the icons she actually likes filling it out!

Developer Response ,

Hi VeroF91 - thank you for taking the time to leave your review, we really appreciate your feedback. Please feel free to get in touch at support@livehealthily.com if you have any further feedback to share with the team.

Great App

Love this app, great user interface and excellent content.
The one thing I would suggest is to remove/hide the symptom checker.

I dont want to see this each time I use the app as it gives me a negative association with the app and my health. My advise is keep it positive.

Developer Response ,

Hi poijhgc6385 - thank you for taking the time to leave your review, we really appreciate your constructive feedback and have taken this on board. Please feel free to get in touch at support@livehealthily.com if you have any further feedback to share with the team.

Not Free

Please don’t advertise this as a free app if you have to pay for the subscription. It feels like a trick to make you download it and then forces you to subscribe. I know it says in app purchases but it’d be a lot less deceiving if you just charged for the download instead of telling people it’s free and then making them pay monthly for it.

Looking Better

Really impressed with new look. Quite smart to realise I’m not going to use the symptom checker that often. Love the new tracking and content. Great update.

Developer Response ,

Thanks very much for the great review. Wonderful to hear you love the new update!

Customer trackers aren’t custom ?!

Hi I tried to find support before contacting u via review. Couldn’t find it. The ‘custom’ trackers don’t appear to be custom? Just a selection of habits eg teeth etc but I need to put in my own symptoms & habits. How come it’s not fully customizable? Feel u e wasted time putting in all other trackers if I can’t track what I need to & wont be able to use app, can u help please ?

Developer Response ,

Your feedback is really important to us, so thank you for taking the time to write this review. We're sorry you had trouble locating the support contact email, it can be located via your account settings in the app, under Get help and support, Email us. You can also email us directly via support@livehealthily.com. On the custom trackers not being customisable we are a little confused and urge you to explore the feature further. We make some suggestions (e.g. teeth) but it is up to you what you decide to track and the five fields you use to track things. We will take a look at the user experience to see if it is clear enough. Please don't hesitate to email us at support@livehealthily.com, if you are still having trouble.

Very helpful for my self care

I am tracking my health everyday and make an effort to follow the excellent tips that come through the app every day. Highly recommended. Very useful.

Developer Response ,

Glad to hear you are enjoying the app, thanks for the review!

Good app but disappointing

Disappointing that the app won’t sync with Apple Health on on exercise minutes despite turning the setting on/off many times. Definitely frustrating as this was the only reason I select this app to try.

Developer Response ,

Dear Abbie, exercise minutes are definitely supported. In the settings for the trackers you can turn it on to sync with Apple Health. If you need more help please email us at support@livehealthily.com