Screenshots

Description

Healthera is an NHS recommended app for linking with your local, trusted pharmacy. Manage your medicines, track prescriptions and order repeat prescriptions for your whole family - brought to you conveniently, effortlessly.

Order your prescription medication with your own NHS GP, and select a top local pharmacy for collection or delivery. Scan prescriptions to get automatic reminders when it's time to order repeat medications.

Download today and reach wellness with Healthera.


=== What is Healthera? ===


Repeat Prescriptions
• Order your prescriptions digitally with your own GP surgery (or NHS POD). A top NHS pharmacy of your choice will take care of the rest.

Pharmacy Medication Consultation
• Traveling abroad? Need a flu vaccination? On a new medication? Just tap on a pharmacy.
Book a free session on our calendar to sit down with your pharmacy. Our medical team rigorously selects pharmacies near you to provide you with top medication services.

Quick Message to your Pharmacy
• Not sure how to take your medication, or feeling uneasy about any side effects? Instead of waiting for your GP, send a quick message to your pharmacy.

Smart Medication Reminders
• Scan your prescription barcode on your medication package, and the app will automatically remind you to take your medicines according to prescribed instructions. Also get reminded to order your prescription.

**DARTFORD GRAVESHAM and SWANLEY Residents**
Healthera is now the EXCLUSIVE app chosen by your local NHS for ordering repeat prescriptions directly with the POD (prescription ordering direct). Download the app now to order and track your repeat prescriptions anytime, anywhere.


=== FAQ ===


Q: Can I order prescriptions on behalf of my children or elderly parents?
A: Yes, this feature is now available! Go to the Me tab and it should be self-explanatory to add a dependent.

Q: Will you work with my GP?
A: Yes. Healthera works with ALL NHS GP’s in England, Wales, Northern Ireland, and doctor practices in the Republic of Ireland.

All your prescription requests will be sent to and approved by your own GP.

Q: If I already order my prescriptions directly with my GP, do I still need your app?
A: Yes, you can still order from your GP; the improvement is now that your pharmacy will tell you when your medication is ready to collect or be delivered, and resolve any issues on behalf of you with your GP.

You can also get free medication advice from the pharmacy with 24/7 in-app messaging. Healthera is also a smart medication reminder.

Q: What if my pharmacy is not Healthera?
A: Any NHS pharmacy on the app are authorized to dispense your prescription medication. We recommend choosing the nearest pharmacy on the map that covers your area for delivery.

If you don’t see any pharmacies nearby, not to worry. There’s a button that tells us to find a pharmacy that can hand deliver to you!

Q: Is my personal information safe?
A: Healthera has gone through rigorous assurance process with NHS Digital and NHS England and is GDPR compliant.

Q: How does Healthera make money if this app is free for me?
A: The app is completely free for you and only paid for by pharmacies who want to provide you with excellent prescription medication services.

Download Healthera today to access services and order repeat NHS prescriptions from your local, trusted pharmacy. With Healthera, prescriptions are brought to you and your family, conveniently and effortlessly.

https://apps.beta.nhs.uk/healthera/

What’s New

Version 4.7.3

We've completely upgraded our in-app support system! This should make it much easier for you to get in contact with one of our support agents and we will be able to better respond to your technical enquiries and feedback. Please note that we do not provide medical advice; please direct those to your doctor or pharmacist instead.

We've also fixed numerous small issues.

Ratings and Reviews

4.6 out of 5
2.9K Ratings

2.9K Ratings

Annie career woman and mumma ,

App is great but staff are rude!

App very straightforward although it needs a PRN option BUT (RANT ALERT) if you have to go through to POD staff be prepared to be on hold for half and hour and to deal with a patronising member of staff who says that you are not on a repeat medication and that you are wrong even though the subsequent phone call confirmed I am on the repeat medication and they have now sent the prescription to my pharmacy and it will be ready next working day.... POD prescription is 3 working days!!!

Early Urdu ,

Great app but lacks ....

First and most importantly it lacks the most necessary thing I.e the time the meds were taken. At present it just says ‘taken’ even if you took them 18 hours after they should’ve been taken. That is a basic failing with this app. Secondly the ability to fire several reminders instead of the now ‘single reminder ‘ would be most helpful. Other then those small but I think essential additions to the app, it’s a pleasant app and very useful. But it could be an awesome app with a few tweaks here and there. The ability to switch pharmacies within the app is perfect, thank you development team.

Developer Response ,

Hi there! Thank you for this review, we really appreciate the feedback and are always looking for ways to improve the app.

Ashjm01 ,

Not fit for purpose

If your looking for a modern, quick and fast way to Oder your medication then using this app is not for you. It’s far quicker to call for repeat prescription and have then checked and confirmed by phone, this takes me personally 2-3 days. This app is slow and I still have a Oder in process despite having picked up medication from the pharmacy. Over a week my order has been “in process”. If you really need Confidence in ordering your medication then I don’t think this app is for you. I Would not recommend to anyone who have serious health issue and needs medication on a daily and monthly basis. Need a lot of improvement!

Developer Response ,

Hi Ashjm01, this doesn't sound good. Have you spoken to either us or your pharmacy about your issue? If you need any help, drop us a line to support@healthera.co.uk and we'll chase up the hold-up/status issue you have. We strive to be the fastest and most convenient way to get your repeats.

Information

Provider
HEALTHERA LTD
Size
119.8 MB
Category
Medical
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Medical/Treatment Information
Infrequent/Mild Mature/Suggestive Themes
Copyright
© 2018 Healthera Ltd
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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