Hello bank! Belgium 4+

BNP PARIBAS FORTIS

    • 4.7 • 21 Ratings
    • Free

Screenshots

Description

Hello bank! is a banking service which is 100% mobile. It is offered free of charge and includes a current account, a maximum of two bank cards, and savings accounts.

The application is:
• Completely secure:
You access our banking services using your own unique Easy Banking code, which you set up. You receive the same level of protection as you already enjoy when you use your bank card and PIN.
• Has a full help service:
The Hello team is on hand 83 hours a week to answer your questions and help you carry out your transactions.

To try Hello bank! free of charge: install the app

The Hello bank! app gives you access to your banking world, you can use your bank and you have a clear view of your income and spending.

A few useful features:
• You can log in with your fingerprint or via facial recognition if your phone is equipped with this option.
• The Bancontact function: this enables you to make payments via your smartphone by using the QR code .
As easy as saying "Hello!"
1. Download the free app
2. Submit your request from the app (takes no more than 4 minutes!)
3. Your Hello box and card reader are sent to your home address
4. Upon approval of your application, we then prepare your bank card(s) and the PIN you need to activate them.

Like to know more? Just ask!

Telephone +32 (0)2 433 41 45, Monday to Friday (7am to 10pm) and Saturdays (9am to 5pm).
Or send an email to info@hellobank.be or read our FAQs at: https://www.hellobank.be/faq

Hello bank! from BNP Paribas Fortis.

What’s New

Version 9.7.0

We are constantly improving your app. Discover the new features in this release:

- With a QR code from Wero, the money appears instantly in your account.
- My messages and Zoomit have moved to My services
- Find answers to your questions quickly and discover all contact options.

Ratings and Reviews

4.7 out of 5
21 Ratings

21 Ratings

Lobus Frontalis ,

Did not manage to open an account. No customer service.

I was attracted by hello bank as a modern alternative to classical banks. As such I expected a swift and digitalised processing and banking.

However, I found my experience to be disappointing. I submitted an application to open an account. It’s supposed to take 5-7 business days. Other banks, such as Revolut, manage in hours. Yet even after that time nothing happened. Weeks later I got some messages about changing my PIN or activating my account. I would love to do that, if it weren’t for the small fact that I never received a card or reader over this whole time.

My initial customer request about the delay remains unanswered after 2 weeks. I am done chasing them and will move on to another bank that’s willing to process my application.

Developer Response ,

Hello, Lobus Frontalis, our apologies for your bad experience with opening a bank account with us. Unfortunately, there was a delay in the processing of new requests.
We do our best to resolve such problems as soon as possible. The messages you received to change your PIN will arrive before the card does. It is only by choosing it that the card can then be forwarded to your address.
We thank you that you still took the time to share your experiences with us. We will use your feedback to further improve our services. Kind regards,^LD

Agerbier ,

Simply does not work!

Just cashes when I try to open an account!

App Privacy

The developer, BNP PARIBAS FORTIS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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