Disclaimer: Registration subject to serviced areas*

Struggling to get the things you need on a day-to-day basis?

Help Close By matches your requests for essential supplies with our local network of approved groups and vetted volunteers. Our network will support you with a range of activities, including delivering shopping, food parcels, baby items and prescriptions, as well as other services specific to your area.

Prefer to use your phone in another language? An increasing range of languages are supported.

Support workers can also use Help Close By to request support for someone else. For further peace of mind, personal details will be safeguarded.

Help Close By includes several safety features to protect you. It only shares personal details on a need-to-know basis and these are deleted from the volunteer's phone once you’ve got what you need. It also has a feedback system to log any issues.

*Help Close By is rolling out regionally and may not be available in your location yet. This is because we check all service providers individually before accepting them onto our platform. But don’t worry, you can sign up to be notified when it’s available in your area.

What’s New

Version 0.42

Bugfixes and updated translations

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

App Privacy

The developer, Help Next Door, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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