Hik-ProConnect is a convergent, cloud-based security solution that helps security providers or installers to manage services for customers and helps them expand their business through subscription offers. You can monitor the system health status of your customers’ sites – even resolving problems – remotely, using a simple and reliable platform. Hik-ProConnect solution enables you to customize security solutions for customers with fully-converged Hikvision device, covering video, intrusion, access, intercom, and more. (If you are an end user, please download Hik-Connect APP for remote device management.)
What are the Benefits:
Remote Device and System Configuration
● Install DVR/NVR/access and other Hikvision products via Hik-ProConnect App
● Configure system remotely anywhere
● Send invitation and grant permission to end user to own the system
Proactive System Health Monitoring
● Monitor the system health status of multiple sites remotely
● Get notified about site issues, identify and even resolve issues remotely
Converged Security Devices
● Various Hikvision devices are able to converge and work together as one system
● Create workflows for different event types, time schedules, and triggered actions

What’s New


1. Supports batch configuring devices and saving parameter data of a device as a template to the cloud.
2. Supports batch arming/disarming AX Pro.
3. Optimizes the way to connect AX Hub or AX Hybrid to Hik IP Receiver Pro when Hik-ProConnect is integrated with a third-party Alarm Receiving Center (ARC) software.
4. Other optimizations.

Ratings and Reviews

4.4 out of 5
141 Ratings

141 Ratings

Zed Don ,


Same here need auth code???

AMCross ,

App has issues but seems to work ok

Seemed great at first imported my hik connect account

And 8 Dvrs are listed ok

But another six seem to be on the same device and say six encoding devices

Can’t see
To find out how to change and fix

harveydov ,

No iPad Landscape

No Landscape support on iPad. This is a simple thing for an app. Can’t even paste passwords to login.

App Privacy

The developer, Hangzhou Hikvision Digital Technology Co., Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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