Don't have time to go into store? Shop thousands of beauty, fashion and home brands on the go with the House of Fraser app.
Get ready to...
• Browse and buy from all of the House of Fraser departments.
• Earn rewards from Recognition - our loyalty card - and stay up-to-date on all your points.
• Get notifications about exclusive offers, new collections and must-see events.
• Save products to your Wish List to buy later and share items you love with your friends.
• Find your nearest House of Fraser with our handy store locator.
Consider us your 24/7 House of Fraser store.
• Fixed a bug with the account settings menu.
We’re constantly improving and adding features to our App. To ensure sure you don’t miss out, make sure you have your App Store automatic updates turned on. We appreciate all our customer feedback, so please use the “Send App Feedback” button under Account Settings.
Ratings and ReviewsSee All
I’m registered physically disabled so I shop mainly on line as I find it hard to walk around shops! This app is so easy to use compared to some other company’s!! Everything I have on my list for my sons birthday and all the presents for my family and friends I am finding on here apart from the toys for my daughter!! I’ve been comparing the prices to other company’s and you’re cheaper so I can get everything for everyone through you each time I’m paid over ther next few weeks! Talk about making my life a lot easier!! I really love your shop!!! The only other company I will be getting presents from is a toy one for my 7 year old daughter!! Thanks for making my life a bit easier because most things are a struggle in my life!!
This app was easy to use and everything is clear but my problem isn’t with the app itself. I have sent house of fraser 3 complaint emails about my orders and they haven’t bothered to answer to one of them so i would suggest buying anything from these at all. My first order I ordered was a Tommy Hilfiger hoodie that was on sale from £80-£64 due to the black Friday sales which i was quite happy about, but when my order turned up and it smelt like damp and mould and on the website it says that you have to pay to send your parcel back which i don't think is fair as it isn’t exactly my fault that the hoodie stinks, so i got the train to Manchester and got a refund on a gift card as they don't do cash refunds so i got refunded my £64 as my item was on sale so I couldn't get another Tommy Hilfiger hoodie. When i got home i had a look on the app and decided to buy a different hoodie and some socks and then £5 for delivery again but then i get an email saying they have refunded me for the socks as they are out of stock but not for any of the delivery and again this isn’t my fault so why should i be punished to pay £15 in deliveries all together for problems that aren’t my fault. I would wish for house of fraser to answer my 3 emails or even this review. I will not be dealing with them again after i finish spending my money on my voucher as they are not customer care friendly.
My personal favourite👍👍👍
This Is without doubt the best shop in Edinburgh,Scotland perhaps?im talking about the Jenner’s , it has been a favourite for my family for generations,I remember when I was a kid getting lost in the building that has something new round every corner, the click and collect service is spot on,as well as home delivery,ParcelTrack keeps you right,a cracking place to shop if you’re partial to a bit of designer stuff like ralphy ,Hugo,P.smith, Lacoste, Barbour etc…then its the place for you , and a must see massive tree in main hall at Xmas for kids, a day out if u’ve never been before 10/10👍
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