Manage your money on the move and around the clock with this secure Personal Banking app from HSBC for iPhone, iPad and iPod touch. With more updates and features on the way you can:
• Log on around the world
• View your account balances and transaction history
• Move money
Exact features depend on the HSBC services available in your country.
To log on to this app you must be an HSBC Personal Internet Banking customer. If you are not yet registered, please visit your local HSBC website.
• HSBC helps protect your information by using 128-bit SSL encryption technology when you are logged on.
• Data charges from your mobile service provider may apply.
To find out more about the app including details of permissions requested please see https://m.mobile15.hsbc.com/pages/mobile-banking.html
Hong Kong account functions have moved into the new HSBC HK Mobile Banking app.
If you are a customer of HSBC Mexico, please search for and download HSBC Móvil to access your accounts.
• Bug fixes and minor enhancements
If our app helps you manage your finances, please post a review to let other customers know.
Ratings and ReviewsSee All
This app is a joke from past
You can’t believe that anyone approved such terrible app to be published. Everything (including simple login) takes ages, but that doesn’t matter that much, as you cannot do much anyway. If you look at the competition with nicely designed superfast apps, authentication of desktop login by just touch ID on my mobile without any extra passwords or copying numbers there and back. WAKE UP HSBC!! Fire your IT department, they are laughable.
I think good reviews come only from people who have never seen really good app. For example my Czech bank let me take photo of invoice/payment slip/whatever and tries to find out all the details (account number, bank name, value) and it has really impressive results. I see everything in the real-time, I can immediatelly save photocopy of receipt with the payment and indicate payment type (which app try to guess for me as well). I can see my transactions 10 years back and create standing orders or enter international payments. All lighting fast. This app is a poor joke from the past.
HSBC + App = Stone Age
Ok, this mobile banking app has to be one of the worst apps available to the banking consumers. For regular updates and features this app is non-existent, it’s really only useful to check your balance. If it’s only good for that, then I’d rather just use a PC and get semi-full access to my account and features for banking.
As a HSBC account holder I feel that the mobile banking app doesn’t even come close to other banking apps such as Barclays; Nationwide; Lloyds; Santander to name a few are far superior in accessing your account and accessing all the features as if you were in a local bank branch.
The app fails on so many levels but where it does succeed is in its ability to connect global accounts, where you can see all your HSBC accounts in one place including loans; credit cards and savings accounts, pretty handy if you ask me.
Personally I avoid the app like the plague, what I have done instead is linked PayPal to my bank account and just transfer money to other bank accounts and use their apps instead, just because other banks mobile banking apps are far more superior and are updated regularly to accommodate newer phones and devices.
Why oh why are HSBC stuck in the past?
c’mon HSBC get your ***t together and get a decent app out there. The younger generation will need this functionality that other banks are providing through their apps, ignore them and you’ll have and ageing customer base.
Login is convoluted, functionality limited.
This is advertised as manage your personal accounts easily. Can’t really manage much - and you are heavily reliant on the desktop site on your mobile.
Login is extremely tedious and convoluted.
There is a long delay before you are presented with authentication and when you do there are so many loading swirlies and sliding back and forth actions. Approx 25 seconds to log in and see your account balance. This is a native app?
Other apps aren’t like this. Why make it so complex?
Also for a banking app you would expect to be able to do basic things like read and access banking statements or be able to transfer money Nope. Have to do that on a desktop. (Can only transfer money to preset up accounts)
Can’t view transactions either, only recent 30 days or so.
So to sum up
- Login Circus
- can’t see a full set of transactions
- can’t view bank statements
- can’t transfer money (you need to find a desktop PC first) also transfer money to other people isn’t under ‘Transfer’ to pay other people you have to go ‘Pay a Bill’
- can’t do direct debits
- can’t manage much financially
No real management features for the credit card either and there doesn’t appear to be statements or date you next pay.
- HSBC Technology & Services USA
- 120.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic, Armenian, Chinese (Hong Kong), French, Greek, Indonesian, Simplified Chinese, Spanish, Traditional Chinese, Vietnamese
- Age Rating
- © 2019 HSBC Technology & Services (USA) Inc.
Up to six family members will be able to use this app with Family Sharing enabled.