HubSpot CRM: Grow better 4+

The app was already pretty amazing but now with the new facility of being able to scan business cards and add your new contact to HubSpot, the app is a tiny powerhouse of prospect/customer data. The scanning is super accurate, very quick and easy to do. I used to have to scan with another app, add it to my contacts on my phone and then import to HubSpot, now I’ve saved 2 steps in that process by scanning direct into HubSpot. A great additional facility and very much appreciated by me. Thank you HubSpot, keep up the great work!

Finally you can create a ticket on the app which doesn’t require you to log on the desktop/website. Best feature to date. Loads more features which is good. The only downfall, is now it is slower and takes longer to switch between tabs that’s why I’ve rated it 4* Hopefully there will be another update to rectify this.

I felt compelled to update my review
- when sending emails from the app, it marks that it is an external email in red to the customer whereas this didn’t do it before (needs to be removed)
- unable to copy a selected message (copies the entire thread - again, it was perfectly fine before)

Quite basic still. The app needs to incorporate more of the functionality of the web site - which I never use as my phone is now my main business tool.
A deal involves many calls/emails to different people. I can’t seem to tag an email with the deal to see all emails connected to a deal.
Confusing between email, conversation, marketing email, logged email. Same information, so many places to put it. Please can you consolidate these things.
On your update description please don’t resort to the so lazy “improvements and bug fix” line. Please let us know what you’re adding/improving/fixing.