ICICI Bank UK iMobile 4+

As an iPhone user it was bit difficult to start with the app unlike the other UK Banking apps. But once done it is a lot easier now. The biometrics option is much useful and makes it quicker to access the account. Typing the password sometimes requires patience and if you’re in hurry then good memory too but this option made it lot easier. Overall it’s good 👍🏼

Hey Shanthi, we appreciate your feedback and look forward to your continued patronage.

I would really love to meet the muppet who developed this app. In 2025 you are developing an app that is to be used on a phone and you have not enabled the use of password managers and disabled paste! How dumb is that! By the time I have switched between my password store and this app, session timed out. I had to type the 20 character password again. With the iPhone Mirroring I was finally able to logon. But then when I tried to enable biometric it asks for password AGAIN!!! Then it says biometric enabled but it has not enabled it and the switch is off. The app is the gateway to one of the largest banks in India, you got to wonder with this quality of app, how does rest of the bank works?

Hi, we are concerned to know about your experience. We request you to share your contact number via email at ormiciciuk@icicibank.com along with your concern in detail for us to assist you. We appreciate your patience.

This app no longer works on iPhone and deleting it and putting back dies nothing. I’m going to do what I should have done a long time ago and close it. So they contacted me asked me to put confidential information in an unsecured email which I refused to do. I gave them my phone number and they have not bothered to call. App still don’t work and they are not interested or they would call. I need to find out how to close this account because I can’t be bothered with them. If you had tried to contact me I would have saw missed calls. And I have had nine and what’s more my phone is never out of my possession. And how could you have called me on the 4th this date was before my complaint.

Hi, in order to address your concerns we tried to contact you on a couple of occasion on the number provided to the bank but unfortunately the number was not reachable. If you can kindly email us on ormiciciuk@icicibank.com with your phone number and suitable time to call we will be happy to help.