Plusnet Mobile 4+


Designed for iPad

    • #195 in Utilities
    • 4.5 • 18.3K Ratings
    • Free



The Plusnet Mobile App is a great way for all Plusnet Mobile customers to take control of their mobile account, no matter where they are or when they want to do it. Download it to get fast access to your bills, current and remaining allowances, your Bolt-ons and Smart Cap spend limit. We’ve also got loads of online Help and Support guides to read too. Take Plusnet on the go.

• Easily register using your mobile number, or mobile account details
• Quick and secure login via text or email
• View your account details
• View your minutes, texts and data allowances used
• View remaining and countdown to usage period end date
• View your latest bill summary and itemised bill
• See a countdown to your next bill date and your last 12 months’ bills
• Check if you’ve made any calls outside of your allowance
• View your current Bolt-ons and manage them (just drop us a text, or call us)
• View and edit your Smart Cap spend limit
• Check and change your tariff
• Get help on your time - with our FAQ Help articles
• Share your app experiences using a customer feedback survey

Please note that the app is for our mobile customers to manage their mobile account. Broadband customers can manage their broadband account by signing in through our website.

What’s New

Version 2.2.2

Just a heads up, from the 1st March we’re making some changes to our prices.

See more details in our T&Cs

Ratings and Reviews

4.5 out of 5
18.3K Ratings

18.3K Ratings

Andy757964215677865432677 ,

Needs to cover multiple accounts

What this app is absolutely fine for what it does it needs to be able to cover multiple accounts. I have two teenage children whose phone bills I pay and would like to look at their individual usage. I cannot do this at present without logging out of the app and going through a two stage verification login process for the second account.

My other child, my wife and I will use O2 at present and I am easily able to select which account I am looking at on the O2 app. If the PlusNet app could this functionality then it would be an excellent app and I will transfer the other account across to PlusNet.

Developer Response ,

Hi Andy, thank-you for your feedback. We are pleased to inform that using the latest version of the app you can now view up to five accounts. Once you have added accounts you can switch between them without having to log in or out each time. Please upgrade to or download the latest version of our app.

X666GJB ,


I thought that leaving BT meant that you couldn’t possibly find anywhere more useless at delivering a form of service, I was wrong. Welcome to the world of Plusnet where when transferring we lose not just your numbers but actually stop your entire service and then subject you to endless hours on the phone speaking to a poorly trained and interested advisors who bounce you from pillar to post whilst speaking to you poorly and not helping. But wait it gets better what we don’t expect is for you to treat with respect even though they don’t treat you with respect. Then when you complain will cancel your service, intentionally meaning that you’ll have no home phone or broadband and no notice to go elsewhere, but hate with Plusnet and we and then when you complain will cancel your service, intentionally meaning that you’ll have no home phone or broadband and no notice to go elsewhere, but hate with Plusnet and we don’t care. You get what you pay for and trust me there’s a reason that you get this awful cheap incompetent useless service headed up by ignorant staff who truly don’t give a F***.

dsm8572 ,

The Plus really means what it says

Have just transferred to PlusNet from another provider and am delighted with the service I have received so far. The process of joining PlusNet and transferring my number from my previous provider was not only problem free but took only a day or so. The sim only packages are extremely competitive and I have saved money but am on a more generous package than with my previous provider. Before I decided to transfer to PlusNet I checked the reviews on Trust pilot and was a bit concerned that they were poor particularly as PlusNet prices were so attractive - would I be making a mistake? I can only speak from my actual experience and so far I cannot fault PlusNet in any way. I get the benefit of the EE network, an excellent package and all at a very reasonable price.
On the basis of my experience, I would strongly recommend PlusNet.

App Privacy

The developer, Plusnet, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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