The Plusnet Mobile App is a great way for all Plusnet Mobile customers to take control of their mobile account, no matter where they are or when they want to do it. Download it to get fast access to your bills, current and remaining allowances, your Bolt-ons and Smart Cap spend limit. We’ve also got loads of online Help and Support guides to read too. Take Plusnet on the go.

• Easily register using your mobile number, or mobile account details
• Quick and secure login via text or email
• View your account details
• View your minutes, texts and data allowances used
• View remaining and countdown to usage period end date
• View your latest bill summary and itemised bill
• See a countdown to your next bill date and your last 12 months’ bills
• Check if you’ve made any calls outside of your allowance
• View your current Bolt-ons and manage them (just drop us a text, or call us)
• View and edit your Smart Cap spend limit (just call us)
• Check and change your tariff (just call us)
• Get help on your time - with our FAQ Help articles

Please note that the app is for our mobile customers to manage their mobile account. Broadband customers can manage their broadband account by signing in through our website.

What’s New

Version 1.58.0

We’re always trying to make our app better to give you the best experience possible.
Here’s what you’ll get when you update:

• We have added the new Plusnet logo
• Fixed some more pesky bugs

Make sure you stay up to date to get the best possible experience.

Ratings and Reviews

4.5 out of 5
12.4K Ratings

12.4K Ratings

dsm8572 ,

The Plus really means what it says

Have just transferred to PlusNet from another provider and am delighted with the service I have received so far. The process of joining PlusNet and transferring my number from my previous provider was not only problem free but took only a day or so. The sim only packages are extremely competitive and I have saved money but am on a more generous package than with my previous provider. Before I decided to transfer to PlusNet I checked the reviews on Trust pilot and was a bit concerned that they were poor particularly as PlusNet prices were so attractive - would I be making a mistake? I can only speak from my actual experience and so far I cannot fault PlusNet in any way. I get the benefit of the EE network, an excellent package and all at a very reasonable price.
On the basis of my experience, I would strongly recommend PlusNet.

Lani_786 ,

The BEST Sim Provider

I have been using Plusnet for around 4-6 months now and they are the best. They have a lot of add in accessories such as data if you have ran out and it’s cheap as well. Also their connection is always excellent no matter where you are, FIVE BARS!!! Ultimately to top it off once you add on an extra data or something else, they only charge you for that month and not for upcoming months unlike some providers, Vodafone.

I highly recommend switching. They Do Actually ‘Do you proud’

Andy757964215677865432677 ,

Needs to cover multiple accounts

What this app is absolutely fine for what it does it needs to be able to cover multiple accounts. I have two teenage children whose phone bills I pay and would like to look at their individual usage. I cannot do this at present without logging out of the app and going through a two stage verification login process for the second account.

My other child, my wife and I will use O2 at present and I am easily able to select which account I am looking at on the O2 app. If the PlusNet app could this functionality then it would be an excellent app and I will transfer the other account across to PlusNet.

Developer Response ,

Hi Andy, thank-you for your feedback. We are pleased to inform that using the latest version of the app you can now view up to five accounts. Once you have added accounts you can switch between them without having to log in or out each time. Please upgrade to or download the latest version of our app.

App Privacy

The developer, Plusnet, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


Plusnet Plc
60.2 MB

Requires iOS 10.3 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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