The official Volvo On Call app allows you to access your vehicle from your iPhone. This requires a vehicle from model year 2012 (North America requires model year 2015.5) that is equipped with a Volvo on Call Telematics unit. If your vehicle fulfills these requirements you will, depending on your model, be able to:

• Check vehicle dashboard status, such as fuel or battery level, trip meters, and more.
• Control your fuel fired parking heater, if the vehicle is equipped with a fuel fired parking heater.
• Control your cabin climate, if the vehicle is a plug-in hybrid.
• Locate your vehicle on a map or use the vehicle signal horn and blink indicators.
• Check the current status of doors, windows and locks for your vehicle.
• Lock and unlock the vehicle remotely.
• Request roadside assistance from within the app.
• Edit your driving journal, categorize trips as business or private, merge trips, rename and send to an email contact.
• Analyze your trips route with map view and statistics such as fuel and/or battery consumption, as well as speed.
• Even though you do not currently own a Volvo fulfilling the Volvo On Call requirements above, you can still install the App and try the demo mode.

What’s New

Version 4.6.4

This version contains bug fixes and stability improvements.
Thank you for using Volvo On Call!

If you encounter any issues please contact us at

Ratings and Reviews

3.2 out of 5
101 Ratings

101 Ratings

738Beefer ,

Not Reliable Enough

Basically a good app that lets itself down. The information presented is useful and it is a good way for checking on the car. The Journal is useful and provides good information.
However, as already pointed out in other reviews, the battery status shown for the T8 is random, sometimes being correct and sometimes not. The facility to set the parking climate timer is at best flakey, and at worst, useless. It works 10-20% of the time at best, which is a shame as it could be very useful. It is more reliable just to use the app for remote starting of the parking climate, or the engine, as these features appear to work the majority of the time.

James Elson ,

Not bad, but potentially so much more

When it works it's great. Being able to check you locked your car or get mpg for trips is useful. But it's not reliable enough. It often doesn't seem to get updated information, won't refresh reliably, won't let me log in etc.

By far the most annoying thing is that when you check if you locked the car, invariably it says "unlocked" or "door open" for ten seconds or so before updating. Not good for the heart rate. A simple "last updated" time would help a bit. Also, if the battery on the car is low, and it's gone into power saving mode, you don't get an update. Why doesn't the car send an "I'm going to sleep, here's my latest status" to the server?

There are also some things missing I'd like to see: "send location to car" doesn't work for my V40, no detailed trip route (just start and destination on an unzoomable map) and you can't track the position of the car while it's in motion - why not? There are a few issues in trip tracking too; a short trip (a minute or two) followed by another results in the second trip being ignored and the app reporting the wrong location for the car. I phoned the on call centre and they knew where the car was - just the app that was wrong.

tped240 ,

Very useful. Reliable. Potential for improvement

I’ve been using this with an XC40 for a month now and can’t really fault its current functionality. It starts the car or unlocks it within a few seconds, the journal updates straight away and being able to check the car is locked is very reassuring.
However there is room to improve. At present it creates a new journey every time you stop for fuel or coffee break. Being able to combine two or more segments into one trip would be useful. It could also indicate the sun roof and windows are closed. And lastly being able to access the cameras would be handy. I’m thinking if my wife were on her own and going to the car in a remote parking spot being able to see if anyone is lurking nearby would be reassuring although that might involve more than just a software change.


Volvo Car Corporation
291.1 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Turkish, Ukrainian

Age Rating
Rated 4+
© 2014 Volvo Car Corporation


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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