Get ingenie on your phone

If you have black box car insurance with ingenie, download our free app to get regular feedback, tips and personalised information on your driving.

Every 10 days you’ll get a set of driving feedback messages along with a score out of 100 based on your driving style. The better your score, the bigger your discount!

You'll get feedback on these 4 categories of your driving:
- Speed
- Acceleration
- Braking
- Cornering

Keep on track of where you’re driving well and use ingenie’s practical driving advice to help you reach the top discounts.

The ingenie app includes:
• Driving feedback every 10 days (once you’ve driven 40 miles)
• Driving score and on track discounts
• Miles driven every feedback message set
• Guides on how to improve your driving
• Crash guide to help you collect information you’ll need to make a claim
• Frequently asked questions
• Switching between different user accounts and policies
• How to get in touch with ingenie

What’s New

Version 4.0.4

Bug fix to show latest feedback data

Ratings and Reviews

1.8 out of 5
13 Ratings

13 Ratings

Kallymoo ,

Hasn’t shown me a score for over a month now..

For my first year of driving it done it on time perfectly, and since I renewed my insurance with them I haven’t had an update on my score in a month. Not even an email for my score update.. no idea what’s going on

Developer Response ,

Hi there,
We're sorry that you're having problems seeing your score. Please could you try deleting the app and then downloading it again. In the meantime, you should be able to see your most recent feedback in your online account. If you're still having trouble with this, please contact us at

‏‏‎ ‏‏‎ ‏‏‎ ‏‏‎ ,

Never updates

Ingenie have become really strict recently with their scores, so as a volunteer I’ve had to start checking my black box score religiously every ten days, which would be fine, if it ever updated. I can sometimes go two weeks without it updating, both in the app and online. During this time I’ve definitely driven more than 40 miles. It can be quite worrying because the box keeps giving my false cornering notices which I need to phone support to get fixed, or risk having my premium increase for something that is completely out of my control.

Developer Response ,

Hi there, thanks for getting in touch. We're sorry you feel our scoring is strict - we haven't changed the way we score drivers and we also have parameters in place to make sure normal driving isn't picked up - only harsh or dangerous driving. The app should update roughly every 10 days as long as you've driven 40 miles but if you're still having issues, we'd like to take a look at that for you to make sure you can access your feedback regularly. Please send us an email to letting us know what device and version you're using and we'll be happy to help. Thanks

hello197375 ,

Rubbish app wish I never picked it

I’ve message them by email and still nothing has change been with them over a month now and no feedback at all. Not happy at all as that not how it should be I’ve had black box in the past and never been like this.

I got the insurance as it was cheap but I’m not happy to get a increase just because my score doesn’t load it not far or right.

I drive over 130 miles a day so it can’t say I don’t do 40 miles.

Developer Response ,

Hi there, if you can you try to delete and reinstall the app your recent feedback should show, but if you're still having trouble please can you send us an email to and we can take a closer look. Thanks.


Ingenie Services Ltd
53.4 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Dutch

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like