ingenie 4+

Black box car insurance

Ingenie Services Ltd

Designed for iPad

    • 1.8 • 30 Ratings
    • Free



Get ingenie on your phone
If you have black box car insurance with ingenie, download our free app to get regular feedback, tips and personalised information on your driving.
Every 10 days you’ll get a set of driving feedback messages along with a score out of 100 based on your driving style. The better your score, the bigger your discount at renewal! Keep on track of where you’re driving well and use ingenie’s practical driving advice to help you improve your score.

• Driving feedback every 10 days (once you’ve driven 40 miles)
• Driving score out of 100
• Our mileage calculator shows you the miles you have, what you’ve already used and works out if you need to top up
• Guides on how to improve your driving
• Crash guide to help you collect information you’ll need to make a claim
• Frequently asked questions
• Switching between different user accounts and policies
• How to get in touch with ingenie

What’s New

Version 4.2.1

We've made some changes to how the app works behind the scenes.

Ratings and Reviews

1.8 out of 5
30 Ratings

30 Ratings

Vivo Haz yt ,

Very vague guide for score and not consistent

I can go from driving one week and have all greens to driving the next and be reds and ambers even though my driving hasn’t changed . Also when some silly drivers pull out on you you obviously have to slam on and then you get a poor score, I’m sure as an insurance company you’d rather me do that than have an accident , won’t be using you guys again after this year , very poor
Also the heat map is pointless as it offers no information apart from a few dots of colour , I’ve emailed to express my complains and I’d like a reply or phone call to discuss my further problems with your flawed app and flawed telematics system

Developer Response ,

Hi Vivo, our driving feedback team are always more than happy to look into one-off occasions of emergency braking - it's only when it's happening more often that it's starts to show a trend in the driving. Some drivers would then need to focus on leaving a bit more space between themselves and the car in front. But like you say, if someone just pulls out that's usually quite rare so the team can look into that with you. Please send us an email to and we can help you further.

Our driving feedback team can also give you more info on your other messages, like when and where the black box has picked up harsh driving. Our drivers find this helpful to see if there's any certain roads or areas they can give a bit more attention. Just contact on the same email address if you think that would be useful.

Hope this helps. Thanks, ingenie.

Someone that hates this ,


i used to think the app was good and consistently got almost perfect scores. now the feedback seems to be more critical as my driving is virtually the same as it was when i began my policy but now is scored far lower. i’ve tried not to be too harsh and consider that my driving could use some improvement. i read about the heatmaps feature and thought it might help me work out if and where my driving could use improvement.

the problem with this is that i can’t seem to find my heatmaps anywhere. i’ve tapped everything i can think of on the app, logged in on a computer, deleted and redownloaded the app and even googled it. from what i can tell it would be a useful feature but i can’t find it anywhere. if you’re going to penalise me for driving at least give me a chance to improve it.

Developer Response ,


The heatmaps feature is only available for ‘Unsafe’ and ‘Dangerous’ messages, so this might be why you aren’t able to find the heatmaps within your account. Don’t worry though, we are always more than happy to give you more information on your feedback messages to help you improve. Just send us an email to and we will be happy to send you a breakdown of exactly when and where the black box has picked up any harsh driving.

Hope this helps. Thanks, ingenie.

dieselminihehe ,

Do not use

If you’re reading this you’re probably already using this company as your insurance. If you’re not, do not use it at all. Compared to all m friends this has to be the worst app for insurance companies. Tells you about your trip after 10 days, but it doesn’t do this for at least 3 months at first, then when it says where your driving good or bad it’ll show you on a heat map but it’s so vague and inaccurate. Do not use this company for your insurance.

Developer Response ,

Hi, if at any point you'd like more in-depth info on your messages our driving feedback team are always more than happy. They can give a breakdown of exactly when and where the black box has picked up any harsh driving. If that sounds useful just send us an email to We also have an ingenie driving coach take-over on our Facebook every Friday, where our drivers can chat on Facebook Messenger to get that info too. Hope that helps. Thanks, ingenie.

App Privacy

The developer, Ingenie Services Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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