iScanner: PDF Doc Scanner App 4+

Re-subscribe?

Update, I eventually found the ‘restore’ button/word in the top right of the screen - it’s really obscured by the background picture - my one change suggestion would be to make that option a proper button or a lot more visible - changing rating to 5 as it does everything I need and is worth the subscription in my view

Original post :
Been using this app, love it, I use it to upload receipts to OneDrive .however I’ve just transferred to a new iPhone with the auto transfer option, and it’s lost my current subscription details ( until 2020) and there no option to re-apply the current one !!!

Developer Response ,

Thank you for your valuable review. We are glad you like our app. Your feedback encourages us to keep making it even better!

Rip off, tricks you into subscription

Read the numerous complaints all saying same thing: this app effectively misleads you through underhand techniques to get a subscription. Read further the app developer’s responses to all the complaints. Explaining coldly that it is impossible to do so and blaming the error on the user. Any app developer worth their weight would be horrified that customers have without wishing to do so mistakenly obtained a subscription. The proper response from the developer should be “we are so sorry to hear you mistakenly clicked on a subscription - we will refund you straight away’” It shows you how unprofessional and insecure they are. Gaining subscriptions from customers clicking by mistake is a disgrace. And I for one are warning you the potential buyer to avoid this app like the plague ! And message to the company - don’t bother writing a response to this. I have read all your others and they tell me and everyone else all they need to know. There are much better free apps and ethical ones that take customers more seriously than this company.

IScanner

I paid for a useless thing I fear. Having worked very hard on 20 years of historical Documents I was about to send them to a memory stick and they all disappeared. I then was faced with an app suggesting I scan my first document and now a blank screen. I asked for help but no reply. I have wasted weeks if I can’t recover my work. I have emailed for help as ‘no question is unanswered’ don’t waste your money. … having finally had a reply and sending a copy of the receipt as they requested, I am still awaiting help. I believe my work is lost on or by the app and I still pray that the app developers can find them.

This app is showing 123.8 MG of data which I cannot access. It is according to experts still on the app but the developers say they have no access to the app and have given me no clue as to how to find it.
Perhaps a little bit more effort on their part? It has stopped my phone from working properly. No question is left unanswered ???? I have off loaded and reloaded and all to no avail. This should be easy.