iT500 Plus

Name: iT500 Plus
Rating: 2 (312 reviews)
Author: Salus Limited

Lifestyle

Only for iPhone

Free · Designed for iPhone

312 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Salus Limited
Language

EN
+ 18 More
Size

17.7
MB

iPhone

The SALUS iT500 Smartphone controlled thermostat gives you the freedom to control your heating at anytime from anywhere. The iT500 App has some great features: • Choose from three preset heating schedules for quick set up or create your own. • Hot water scheduling with three on/off times and up to 3 hours boost function. • Simple to add heating schedules. Choose from ALL, 5/2 or INDIVIDUAL days. • Geo-location alerts when you are a set distance from your home, reminding you to set holiday mode or asking if you would like to turn the heating on so that you return to a warm home. • With easy to follow walk through tutorials on how to use the App. SALUS iT500 supports iPhone 4 and higher and iOS7+. If you have any questions, problems, or feedback, please Tweet us @SALUS_Controls

Ratings & Reviews

2.0

out of 5

312 Ratings

Buggy and not a team player
05/02/2018

Greg N16
I have has a Salus IT500 for a few years now and recently added a second zone to split my heating upstairs/downstairs. The thermostat itself is fine and seems good quality and the app is pretty easy to use (TBH I almost never use the physical thermostat and mostly use the app instead). There are however some glaring issues, the main one being that the app crashes nearly every time it’s opened. In fact, it happens so often that I now assume it will crash before I can use it. It’s been like this for at least a year - seemingly Salus are unable or unwilling to fix it. The second issue is that the app doesn’t connect with any other applications, IFTTT, forget it. This means that you can’t really do anything clever and you basically just have a remote control for your heating. This wouldn’t be so bad if the app’s resident location functionality worked (which it doesn’t). If I had my time again I’d opt for a more expensive smart thermostat from a different supplier.
Buggy and not a team player
05/02/2018

Greg N16

I have has a Salus IT500 for a few years now and recently added a second zone to split my heating upstairs/downstairs. The thermostat itself is fine and seems good quality and the app is pretty easy to use (TBH I almost never use the physical thermostat and mostly use the app instead). There are however some glaring issues, the main one being that the app crashes nearly every time it’s opened. In fact, it happens so often that I now assume it will crash before I can use it. It’s been like this for at least a year - seemingly Salus are unable or unwilling to fix it. The second issue is that the app doesn’t connect with any other applications, IFTTT, forget it. This means that you can’t really do anything clever and you basically just have a remote control for your heating. This wouldn’t be so bad if the app’s resident location functionality worked (which it doesn’t). If I had my time again I’d opt for a more expensive smart thermostat from a different supplier.
App crashes - no control over home heating
12/12/2023

Muso Slinn
IF YOU’RE LOOKNG AT HEATING SYSTEMS DO NOT CHOSE SALUS FOR YOUR HOME HEATING !!!Had a Salus system with two zones installed over 3 years ago - wish now we’d chosen a different solution as the Salus controller and this IT500 app are too unreliable and several times we’ve been left unable to switch the heating on (serious given we care for a vulnerable 90 year old relative) - the whole system is WiFi dependent but the real issue seems to be at the centralised Salus end.Salus - your developers need help … you need to add or increase competent, trained technical people … otherwise this product set will continue to fail and it could collapse as a division of your company (and I’d be willing to lead a class-action-style legal action for all us customers facing expensive replacement solutions!)
App crashes - no control over home heating
12/12/2023

Muso Slinn

IF YOU’RE LOOKNG AT HEATING SYSTEMS DO NOT CHOSE SALUS FOR YOUR HOME HEATING !!!Had a Salus system with two zones installed over 3 years ago - wish now we’d chosen a different solution as the Salus controller and this IT500 app are too unreliable and several times we’ve been left unable to switch the heating on (serious given we care for a vulnerable 90 year old relative) - the whole system is WiFi dependent but the real issue seems to be at the centralised Salus end.Salus - your developers need help … you need to add or increase competent, trained technical people … otherwise this product set will continue to fail and it could collapse as a division of your company (and I’d be willing to lead a class-action-style legal action for all us customers facing expensive replacement solutions!)
Finally improving
09/02/2018

Simon at EP
After a frustrating year with this I have updated the app a few times and am happy to say it is improving. It crashes must less, the hot water boost works and it’s generally better/faster. I still find myself manually adjusting the temperature a lot though (sensitivity issue for me - see below). 3.5 stars if I could give it that. I do still lose a controller every now and then, taking the batteries out resolves (no use if you’re not at home tho!). And it’s annoying you still have to use all three hot water on/off times.It would also be good to be able to toggle the sensitivity- if you set the temp to 20, it doesn’t turn the heating off until the temp is 21 etc. For me that is about an hour of over heating and half an hour later the controller registers another degree warmer even after the heating is off. I have a very well insulated house with small radiators though...
Finally improving
09/02/2018

Simon at EP

After a frustrating year with this I have updated the app a few times and am happy to say it is improving. It crashes must less, the hot water boost works and it’s generally better/faster. I still find myself manually adjusting the temperature a lot though (sensitivity issue for me - see below). 3.5 stars if I could give it that. I do still lose a controller every now and then, taking the batteries out resolves (no use if you’re not at home tho!). And it’s annoying you still have to use all three hot water on/off times.It would also be good to be able to toggle the sensitivity- if you set the temp to 20, it doesn’t turn the heating off until the temp is 21 etc. For me that is about an hour of over heating and half an hour later the controller registers another degree warmer even after the heating is off. I have a very well insulated house with small radiators though...
Buy a different boiler control.
25/10/2020

Belfastconfetti
This just reviews the app, which is like the physical control itself - not very good. The app does sometimes allow me to turn the boiler on and off, and to set a basic schedule at the cost of some irritation. I asked for a smart thermostat, I didn’t realise that my gas engineer was so cheap as to install something as lacking in functionality as this. I’m not doing business with him again.UPDATE! I though I hated this piece of crap until today, when it refused to let me even attempt to control my boiler unless I updated firmware but refused to let me do so, on the grounds that the device had 'insufficient battery'. I've replaced the battery but the thing is still refusing to work. Salus are bums selling rubbish, of which this app is a crappy example.
Buy a different boiler control.
25/10/2020

Belfastconfetti

This just reviews the app, which is like the physical control itself - not very good. The app does sometimes allow me to turn the boiler on and off, and to set a basic schedule at the cost of some irritation. I asked for a smart thermostat, I didn’t realise that my gas engineer was so cheap as to install something as lacking in functionality as this. I’m not doing business with him again.UPDATE! I though I hated this piece of crap until today, when it refused to let me even attempt to control my boiler unless I updated firmware but refused to let me do so, on the grounds that the device had 'insufficient battery'. I've replaced the battery but the thing is still refusing to work. Salus are bums selling rubbish, of which this app is a crappy example.