Jane Online Appointments 4+
Secure telehealth video chat
Jane Software Inc.
Designed for iPad
-
- Free
Screenshots
Description
**Jane Online Appointments is a *HIPAA and PHIPA/PIPEDA compliant app* used only when iOS users need to gain access to their secure Telehealth calls**. Please note, this is not a traditional App. Once the App is downloaded, you can tuck it away for safe-keeping and continue to access your Online Appointments via your default iOS web browser, Safari.
How it works for a client:
- Head to the clinic's online booking site.
- Book a visit with a practitioner that uses Jane and offers Online Appointments.
- Download the **Jane Online Appointments iOS App.**
- **Exit the App, and tuck it away for safe-keeping (you will not need to access it again unless an update is required).**
- Navigate to your default web browser, **Safari.**
- If you booked an Online Appointment with a practitioner, you will receive an email 30 minutes before your appointment with a link to begin the session, or you can begin the session from your My Account area of the clinic’s online booking site.
* *Please know that this is **not** Jane's native app.*
How it works for a staff member:
- Login to your Jane account.
- Set up an Online Appointment treatment type and book a client for an Online Appointment.
- Download the **Jane Online Appointments iOS App.**
- **Exit the App, and tuck it away for safe-keeping (you will not need to access it again unless an update is required).**
- Navigate to your default web browser, **Safari.**
- Go to a booked session that will start within the hour and tap on "Begin".
* *Please know that this is **not** Jane's native app.*
Jane Online Appointments is backed by our amazing support team. If you encounter any problems or have any questions, please reach out to support (support@jane.app).
*Remember to always seek a doctor's advice in addition to using this app and before making any medical decisions.
What’s New
Version 1.5.3
Version 1.5.3 includes bug fixes and performance improvements.
Ratings and Reviews
Unablbto book an appointment
I have an account with my clients non but cannot seem to get past the payment stage to book an appointment as cannot see an option for this ?
Developer Response ,
Hi albalibee,
It sounds like you're trying to book an appointment, which isn't available on the mobile app. Please don't hesitate to reach out our support team if you have any questions about booking appointments or setting up your Jane account. Our team is always ready to help. Reach out to us at support@janeapp.com or by phone 1-844-310-5263 if you have any questions about Jane or this App.
- Jane Team
Nice App - Background Effects Would Be Helpful
Background Effects (minimum of blurred) would be great.
Useless?
Doesn’t move past an initial demo screen? Useless!
Developer Response ,
Hi Riverforest Group,
This is Julia from the Product Team here at Jane. I understand that you’ve had a really frustrating experience with the Jane Online Appointments App so far, and we want to let you know that we never intended to have you feeling this way.
I thought I'd take the opportunity to share that it's not used in the traditional way an app would be. Here's a bit more on that point...
One thing to know about our App is that once it's downloaded, you can tuck the app away safely (without deleting it). From this point moving forward, you'll access all of your online appointments directly through the access link in your email or by logging into your account on your clinic's Jane site. There's really no need to open up the App again.
If we think of it in a slightly different way, the App acts more like a key that unlocks your Online Appointment so that you can join your call from your email or account. I'll also share our handy guides for patients (https://jane.app/guide/telehealth/how-to-join-your-online-appointment-for-patients) and their practitioners (https://jane.app/guide/telehealth/ipad-iphone-for-online-appointments-practitioners) to give you a better idea of what I'm referring to.
I know what you might be thinking... Why call it an App then? Isn't that misleading?
We hear you... but for lack of a better term, we refer to it as an App because well, it’s technically an app that’s downloaded from the 'App Store’.
I know first impressions are important. So I hope with this new knowledge, you might consider giving Jane's Online Appointments another chance.
On the brighter side, we do have a mobile app in development so stay tuned for more on that. In the meantime, we have a full support team ready to help with anything you might need. You can reach us at support at support@janeapp.com or by phone at 1-844-310-5263.
Sincerely,
Julia, on behalf of the Jane Team
App Privacy
The developer, Jane Software Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Jane Software Inc.
- Size
- 55.8 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2019 Jane Software Inc.
- Price
- Free