iPhone Screenshots


Download the Joii Pet Care app and see a UK qualified vet online in minutes, 24/7, 365 days a year, from the comfort of your own home. We also offer FREE nurse video consultations for reassurance and advice.

Joii Pet Care is an award-winning app that offers pet owners affordable access to veterinary care.

No more cat baskets, frightened pets, inconvenience and noisy waiting areas. Zero stress for you and your pet. Access world-class veterinary care from the palm of your hand.

We are on a mission to make pet care more affordable and accessible for all.

The majority of pet issues don't warrant a trip to the vet. Talk face-to-face with a vet or nurse in minutes online.

We deliver recommended treatments and products to your house within 48 hours. All follow up consultations with our vet nurses are currently FREE, to help ensure your pet has made a full recovery.

Joii is the GOLD standard. The only clinically & scientifically validated consultation platform of its kind.

For pet owners who just want an expert opinion, without the cost of a consultation, we have created a FREE pet symptom checker to help pet owners decide what to do next without any extra expense. Created by world leading vets and pharmaceutical companies.

We currently offer FREE health check appointments with vet nurses - dental checks, older dog review, puppy check and support, weight clinic and behaviour plan, helping to create happy and healthy pets for owners.


Full history taking exercise and full visual assessment
Ability to upload photographs ahead of the consultation for the vet to see
Send out laboratory tests (e.g urine sample test kit)
Send out medications, diet and other sundries, with next day delivery to your home.
Provide strong recommendations, diagnoses and clinical advice
Provide a full treatment plan direct to your device

Skin problems
Ear/eye problems
Arthritis issues
Behaviour problems

What’s New

Version 1.22.0

Bug fixes to improve your in-app experience, along with updated font colouring to make text easier to read.

Ratings and Reviews

5.0 out of 5
2.2K Ratings

2.2K Ratings

Patrac1302 ,

This app is a game changer for pet owners!

What a fantastic app! I can not believe the professional veterinary expertise I was able to get right from home. My 6 month old french bulldog had a rash on his private area and I was also concerned about updating his flea treatment as I normally would go to my vets for this. After sending pictures and explaining the issue I was able to do a video call with a vet/nurse to get some advice. I was fully educated on what the issue was and got great advice on how to treat the skin and update his flea treatment. The best thing was that after receiving a full report after on everything discussed you are able to purchase the recommended items at a very reasonable price (compared to my clinics prices) needed to treat your animal. I really appreciate this service and think it’s absolutely wonderful what they are doing for pet owners. I cannot recommend this app enough, it’s so easy to use, the video call is great and the feedback is quick, professional and helpful. If you are a pet owner definitely download this app! Thank you :)

nlpnlf ,

So glad I could contact a vet so quickly

My small dog had been stung by a wasp while out walking. She’s so small I was worried she would have a reaction and she really wasn’t happy and wouldn’t let me touch her leg. After talking with the vet here on joii I was reassured she was looking ok with her breathing and pigment of gums etc and advised piraton 4mg and cold water bathing of her leg/feet. Asked to call back 2 hrs later to check her progress with them. This was all out of hours so if I had not got this app with her insurance then I would of been taking her to emergency vets as I was worried about her. Although she still wasn’t her usual self 2 hrs later it was reassuring for a vet to see and monitor her again. She went off to sleep and got up this morning full of the joys of life. I really recommend this service, it’s the first time I have used it but was so glad I had it as I really didn’t know what to do for the best.

Boony69 ,

Really Impressed

I have a Fox Red Labrador that has had problems with mobility since I rescued him at 5 months old. Despite taking him to my vets on numerous occasions I have been told each time that he is fine. When he was castrated I asked for his joints to be X-rayed as I still believed there was something wrong. I then saw an orthopaedic vet that said there was no need for the Xrays. Still being convinced there was something wrong I thought I’d try Joii and boy I am so glad I did. The vet, Tracy looked at Archie and could immediately see the problem I had been flagging for so long. I was so impressed with how knowledgeable and informative she was and felt so relieved that finally somebody was listening. Tracy put together a physiotherapy course for Archie and even after a few days we had started to notice a slight difference. Thank you so much Tracy you’ve been amazing!

App Privacy

The developer, Vet-AI, has indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


Vet-AI Ltd
113 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

You May Also Like