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Description

Get ready for big deals during Jumia 9th anniversary! Your everyday delivered!

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia, you open your doors to savings and convenience!
Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

So what exactly do you get with the Jumia app?

- Daily exclusive app only Flash sales on top products
- Special Treasure hunts with guaranteed prizes
- Faster access to deals
- Exclusive app-only discounts
- Fast and Free shipping in select cities across Africa!
- Exclusive app only vouchers

With the Jumia App, shop safe and convenient online!

Download the Jumia Online Shopping App today for the best shopping experience in Africa. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!

From fashion to electronics, find anything you need on Africa’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia!

Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay.

So you ask, what can I shop at Jumia?
We sell millions of products, download the app and search what you are looking for. Some top items include:

- Mobile Phones & Tablets
- Laptops, Notebooks, Desktops and accessories
- Appliances, TVs, Games, Consoles, Home Theatres
- Sporting Goods, Lifestyle products
- Fashion for all - Men, Woman, Kids & Babies
- Baby Necessities - Diapers, Skincare, Toys and all
- Health & Beauty Products - Make up, perfumes, Hair care, Oral care & more
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials
- Grocery Items & Supplies - Yes you read that right

With the Jumia Shopping App, you get:
- Customized shopping experience with a personalized feed
- Buyer protection
- Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account.
- Order management from our call center, our call center will call you to inform about the status of your order
- International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more!

Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries.

We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal.

Contact us :
Algeria ==> https://www.jumia.dz/sp-contact/
Côte d'Ivoire ==> https://www.jumia.ci/sp-contact/
Egypt ==> https://www.jumia.com.eg/sp-contact/
Ghana ==> https://www.jumia.com.gh/sp-contact/
Kenya ==> https://www.jumia.co.ke/sp-contact/
Morocco ==> https://www.jumia.ma/sp-contact/
Nigeria ==> https://www.jumia.com.ng/sp-contact/
Senegal ==> https://www.jumia.sn/sp-contact/
Tunisia ==> https://www.jumia.com.tn/sp-contact/
Uganda ==> https://www.jumia.ug/sp-contact/
South Africa ⇒ https://www.jumia.co.za/sp-contact-us/


** DISCLAIMER **
We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior.

If you encounter any of these issues, please help us and copy the page URL found and report it to jumia.online.shopping@jumia.com with subject "Fraudulent Ad" so that we can take the ad down.

What’s New

Version 7.7.2

Hello Jumia Fans!
With this new version, we did some bug fixes on the order success page.
If you like these changes, please let us know by rating and reviewing us in the App Store!

Ratings and Reviews

4.0 out of 5
230 Ratings

230 Ratings

Kittykat gurl ,

Great service

Jumia is a great service. Delivery times are quite reasonable even with international orders. The only issue I have is that in the app, there's no "category" to select when searching for an item. It's on the main website but not on the app. Please work on that. Overall great app 👌🏾

Developer Response ,

Hello ! Thanks a lot for taking the time to review our app.. we truly appreciate it. Actually we've received similar remarks about the search function .. and we transmitted this to the app team to take it into consideration.. Please bear with us a bit more & stay tuned 😉.
Thank you again & have a great day !

Rajeusesalafiya93 ,

Not very happy with delivery

I’m disappointed with quality of delivery service , because they always refuse to to bring up my parcel and they ask me to go out to them , is not really professional ; i made a complain 2 days ago , unfortunately still today another one told me that is not their job to bring up the parcel to me which I wasn’t really happy about so this would be my last order Jumia bear in mind I ordered 4 orders this week ( more then 17 products) and I had problems with all deliveries ..thank you 👎🏻

Developer Response ,

Hello dear, We're sorry you feel this way. We're always trying to improve in each and every aspect, You have just reached us and we're keen on helping and assisting you. Please send us an email with your contacts,Country and we'll contact you shortly. jumia.online.shopping@jumia.com
Our apologies for any inconvenience we might have caused you!

AkinFrancis ,

Jumia Pay doesn't load; limited features

The app is way too basic. Plus, Jumia Pay doesn't work which forces me to use my laptop to complete an order.

Also, the features on the app and site are very basic. For example, it still impossible for one to organise saved items into curated lists which could help better prioritise what one would like to purchase next.

Developer Response ,

Thanks for the awesome review, dear Akin ! We work hard to make your navigation smooth & comfortable, and we’re happy to hear we hit the mark for you.
Best wishes to you !

App Privacy

The developer, Africa Internet Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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