So what exactly do you get with the Jumia app?
- Daily exclusive app only Flash sales on top products
- Special Treasure hunts with guaranteed prizes
- Faster access to deals
- Exclusive app-only discounts
- Fast and Free shipping in select cities across Africa!
- Exclusive app only vouchers
With the Jumia App, shop safe and convenient online!
Download the Jumia Online Shopping App today for the best shopping experience in Africa. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!
From fashion to electronics, find anything you need on Africa’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia!
Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay.
So you ask, what can I shop at Jumia?
We sell millions of products, download the app and search what you are looking for. Some top items include:
- Mobile Phones & Tablets
- Laptops, Notebooks, Desktops and accessories
- Appliances, TVs, Games, Consoles, Home Theatres
- Sporting Goods, Lifestyle products
- Fashion for all - Men, Woman, Kids & Babies
- Baby Necessities - Diapers, Skincare, Toys and all
- Health & Beauty Products - Make up, perfumes, Hair care, Oral care & more
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials
- Grocery Items & Supplies - Yes you read that right
With the Jumia Shopping App, you get:
- Customized shopping experience with a personalized feed
- Buyer protection
- Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account.
- Order management from our call center, our call center will call you to inform about the status of your order
- International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more!
Operating in more than 23 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries.
We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal.
Contact us :
Algeria ==> https://www.jumia.dz/contact/
Cameroun ==> https://www.jumia.cm/contact-us/
Côte d'Ivoire ==> https://www.jumia.ci/contact/
Egypt ==> https://www.jumia.com.eg/contact/
Ghana ==> https://www.jumia.com.gh/contact/
Kenya ==> https://www.jumia.co.ke/contact/
Maroc ==> https://www.jumia.ma/contact/
Nigeria ==> https://www.jumia.com.ng/contact/
Senegal ==> https://www.jumia.sn/contact/
Tanzania ==> https://www.jumia.co.tz/contact/
Tunisia ==> https://www.jumia.com.tn/contact/
Uganda ==> https://www.jumia.ug/contact/
** DISCLAIMER **
We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior.
If you encounter any of these issues, please help us and copy the page URL found and report it to email@example.com with subject "Fraudulent Ad" so that we can take the ad down.
Hello Jumia Fans!
We’ve been working on improvements so that you can have a top-notch shopping experience while buying on Jumia App!
If you like these changes, please let us know by rating and reviewing us in the App Store!
Ratings and Reviews
Jumia is a great service. Delivery times are quite reasonable even with international orders. The only issue I have is that in the app, there's no "category" to select when searching for an item. It's on the main website but not on the app. Please work on that. Overall great app 👌🏾
Developer Response ,
Hello ! Thanks a lot for taking the time to review our app.. we truly appreciate it. Actually we've received similar remarks about the search function .. and we transmitted this to the app team to take it into consideration.. Please bear with us a bit more & stay tuned 😉.
Thank you again & have a great day !
Jumia Pay doesn't load; limited features
The app is way too basic. Plus, Jumia Pay doesn't work which forces me to use my laptop to complete an order.
Also, the features on the app and site are very basic. For example, it still impossible for one to organise saved items into curated lists which could help better prioritise what one would like to purchase next.
Developer Response ,
Thanks for the awesome review, dear Akin ! We work hard to make your navigation smooth & comfortable, and we’re happy to hear we hit the mark for you.
Best wishes to you !
Like the convenience
I find it easy to use and the frequent promotions really encourage the use of the site, I have had no issue with usability of the app. I would add a request feature though.
Developer Response ,
Hello, dear user ! Thank you for getting in touch. All your suggestions and propositions are welcomed. We'll pass them on to the app team to take them into consideration.
Thank you again for being such a loyal customer & we'll do our best to provide you with the best possible service you deserve.
Have a great day !
- AFRICA ECOMMERCE SERVICES
- 58.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic, French
- Age Rating
- Rated 4+
- © Jumia | Africa E-Commerce Services
Up to six family members will be able to use this app with Family Sharing enabled.