Justlife (Home Services‪)‬ 4+

I used their services a number of times. I had Olaplex treatment with Just Mop and it was an amazing experience! Very convenient to have it all in the comfort of your own home! Not to mention that my hair looks and feels amazing afterwards 😍 head massage was a great extra touch 👌🏻 Also did manicure and pedicure with them - couldn’t be happier with the result! Immaculate mani pedi and great colours of nail polish to choose from (both genish and normal). Last thing I tried was herbal facial and again very happy with service and results! Very relaxing experience and skin feels and looks amazing 🤩 Really recommend them!

We thank you for your time and effort in this most wonderful evaluation. Your continuous support is the secret of our continuity. Your comfort is always our priority. We hope to always be at your best, we will be waiting for your next reservation.

On 15 July 2023, I requested your service to change the lock on my door. I paid AED 350 for a new lock, expecting a professional and efficient service. However, the situation turned drastically unprofessional when your handyman, after installing the new lock, carelessly locked himself out with the new key inside the house. In an attempt to rectify his mistake, he proceeded to break into the house, causing severe damage to my door. This damage is not only aesthetically displeasing but has also compromised the security of my home. To make matters worse, the cost of repairing this damage is substantial. As a tenant, I am particularly distressed since this damage will affect my security deposit, which amounts to AED 4500. It has been over 3 months since this incident occurred, and despite my repeated attempts to contact your company for a resolution, I have neither received a refund for the service nor any assurance of repairing the damage caused. This lack of response and accountability is unacceptable and unprofessional. I demand immediate action to rectify this situation. This includes: 1. A full refund of AED 350 for the lock change service, which was not completed to a satisfactory standard. 2. Full compensation for the repair costs of my damaged door or direct arrangement for its repair, ensuring it is restored to its original state without any cost to me. 3. An official apology for the inconvenience and distress caused by your service.

We deeply regret the distress and inconvenience caused by your recent experience. This is far from the standard we aim to uphold. We sincerely apologize for the unprofessional conduct and the resulting damage to your property. One of our specialist is handling your account . Kindly check your inbox.

-JH

Justlife's Home Sofa & Carpet cleaning service did an excellent job in rejuvenating my living room. The team arrived on time and was courteous throughout the process. They used eco-friendly cleaning products that left my furniture and carpets looking and smelling fresh. The service was thorough, and they even managed to remove some stubborn stains that I thought were hopeless. The pricing was also reasonable, and the booking process was straightforward. Overall, I highly recommend Justlife's Home Sofa & Carpet cleaning service for anyone looking to revitalize their home.

We are so thrilled by this wonderful feedback, EnrikaSadau! We are genuinely happy with this very detailed review and we can't thank you enough for this. We look forward to doing more services for you very soon 🥰