Justnote - Note Taking App 4+

Nice concept…

…Poor execution.
Already deleted but I thought it only fair to explain.
[update: After the response from the developer, please see below at '**']

• Clicking 'Get started' brought up a completely blank, white space. Several times, I tried to open an account but due to this blank screen, I was unable to continue. I even tried tapping it in different places in the hope of getting lucky. But no. Eventually I clicked on the other option to continue unencrypted without an account.
• Having now got into the app, I clicked '+New Note' and tried to paste something I'd written from elsewhere, but to no avail: now nothing in the editing space was responding: I was unable to paste or type into it at all. Although I was able to get a reaction from the left column, the right part of the screen was completely inert; totally unresponsive.

Two serious errors in quick succession does not inspire confidence. I want an app which works promptly and does not require me to wonder at what it is or isn't doing, or why the most fundamental aspects of the app are not co-operating at all.

Unfortunately, I can only rate this app on my experience. Since it flatly refused to work, I'd say it really does not deserve any stars at all. Luckily though, Apple thinks differently.
🌠

**Following the developer's comment…
Thankyou for the prompt response.
Lest there be confusion, perhaps I should clarify: the app loaded perfectly well. The blank panel appeared upon trying to 'open an account', i.e. from WITHIN the app. The unresponsive, seemingly dead panel I tried to describe above was also within the app.**

Developer Response ,

Thanks a lot for your feedback and we're so sorry for your inconvenience. We guess it's about network issues that make our app unable to load. We'll investigate and fix the issues as soon as possible. We're so sorry and thanks a lot for letting us know.

**We're sorry we didn't explain it well. Some parts of our app are web components i.e sign-up page and text editor page. They're open in a mini web browser called WebView within our app (We did this to maintain consistency between our web app and our mobile app). Somehow these parts couldn't be loaded so the WebView shows the blank screen. It may be about incompatible iOS/Safari/WebView versions (WebView depends on Safari) or network issues (our app requires responses from our servers). We'll find the root cause and fix it. We're sorry again for your inconvenience and thanks a lot for your valuable feedback. 🙏

P.S. We had a user having similar issue back in our early version. He said he upgraded his iPad to beta version and the issue was gone. We're not sure if it's related.**