KE Live 4+
K-Electric
Designed for iPad
-
- Free
Screenshots
Description
The official Mobile App of K-Electric, Pakistan’s only vertically integrated power utility serving millions of customers. “KE Live” is a self-service solution designed for K-Electric customers providing various services on the go. “KE Live” is here to make your life easy and hassle free with first of its kind convenience avenues now just a tap away.
Some current features include:
Live Power Status
Load-shed Schedules
Billing Details & History
Real-time KE Notifications
Find Your Nearest Customer Care Centre
SPEAK UP – Report Power Theft
Report Safety Hazard
LODGE COMPLAINTS of multiple nature:
Electricity Complaints
Billing Complaints
What’s New
Version 9.1.8
Bug fixes, additional features like Estimated Time Ratio, Utility and News Improvements, Download Tax Certificates and Auto-OTP, Know Your Customer, Loyalty Customer
Ratings and Reviews
App Feedback
This is the most pathetic app I have ever used for customer services and support. When I open the app for complaints against supply off , it doesn’t take the complain and give error of network problems. So they designed the app in such a manner that when supply is shut down in your area you will try to complain for anything in the app it will show you internet connectivity error. Secondly, you can’t take screenshots of that error, so that nobody would never known to those self designed errors.
Complain does not register
Poorly managed app. Doesn't allow to register the complaint. Experienced number of times once electricity fails and the app gives network error when you try to register the complaint.
Pathetic update
Can not update information or log in to my account despite deleting and reinstalling many times. Seems the developer has made sure you go out of KE account and never come back.
Developer Response ,
Hi there! Thank you for sharing your feedback, we truly appreciate as it helps us to identify areas of improvement. We're really sorry you're experiencing issues with the App. Please share your issue details along with KE Account Number & Mobile Number on feedback.kelive@ke.com.pk and we will revert on priority basis. Thank You!
App Privacy
The developer, K-Electric, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You
The following data may be collected and linked to your identity:
- Location
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- K-Electric Limited
- Size
- 132.8 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyrights 2022 K-Electric. All Rights Reserved
- Price
- Free