Kingspan Connect 4+

App not working … then starts working

Having upgraded to Watchman Advanced and Sensit I found that the app didn’t work. The Sensit did not communicate data to the app, which just hangs says it’s waiting for data (after several days). I reinstalled the app several times and even deleted and restarted my account. The Sensit was reading the tank data and sending daily emails with the tank level (so I know the Sensit and the Watchman are communicating), but it didn’t communicate this data with the app. After nearly two weeks it suddenly started working (although registering two tanks which was rectified by logging out of the account and logging back in again). The other major problem was that the Sensit continually forgot my SSID and password after powering off and on, so it had to be reset manually. Eventually, after eight or nine tries, it has retained the Wi-Fi settings (I think there may also be a problem resetting the WiFi details if the app is open on another device). I’ve noticed several users have reported similar problems so the software is not as robust as it should be. But, for me at least, now all working. For reference, I’m using IOS16.2 and Kingspan Connect version 1.3.1.

Developer Response ,

Hello, thank you for your feedback. I am glad to hear the app is working again for you. When the SENSiT is powered off and back on again it will go back to the 'flashing green' light sequence initially to allow for it to be paired to a different network if required, but it will then, after a period of time, fall back to the last known settings it was sent by the app. If you need any more assistance please contact us at sensor@kingspan.com.

Good but could be great with a few key improvements!

We’ve been using the application for just over a year and has been working great. In particular the average daily consumption and predicted empty are particularly useful.

-What’s missing most for me is the ability to download historical data to a csv file or similar.
-Linked to the above it would be used to compare consumption over multiple years not only 12 months.

Works well with one annoying daily glitch

I’ve held off doing an initial review but after a few months and upgrading to the Sensit - Connect from the original Watchman I am quite happy. It does seem to under read a little which maybe down to how I have the tank settings, although all I have used are there own details. Example is on the recent fill the app said I used 500 litres the full was 700 (quite a difference).

Now for the glitch, I receive daily push notifications normally about 1 o’clock in the morning, strangely yesterday I received one at around 9pm then today another at 6am. I have changed all the settings and turned the notifications off completely within the app settings but they still come through. I don’t want to resort to stopping notifications within the iPhone settings although if this continues it will be my next and last step.