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Description

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.

Services

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!

What’s New

Version 3.07.1

We are making your Laundryheap app even better!

We love feedback! Let us know what you like about Laundryheap by leaving a review.

Ratings and Reviews

4.5 out of 5
1.4K Ratings

1.4K Ratings

Granny841 ,

Great service, great people, great prices.

I’ve used this service a couple of times. A blanket covered in dog hair, came back perfect and my DoGi from my Karate. There was a little mark from the iron when it came back (dirt not burn) but as soon as I told them, they came and reprocessed my DoGi and it came back spotless. Their customer service team is amazing, their service is definitely the best service I’ve had from any other dry cleaners, and their drivers are lovely people. I’ll be using this as often as I can afford and will not use another service. Oh, and did I mention that their prices are reasonable too. Definitely worth trying.

Samantha Young

H Ross S ,

Be very careful and read through pricing

These guys are trying to catch you out. Before using you must study pricing and then leave in depth notes, or else they’ll assume you’re a millionaire and want you shorts dry cleaned, pressed and folded and tied in a bow. I requested laundry and ironing (only for shirts and trousers) and they bill me £120+. Itemising and charging me for a pair of shorts, some very cheap work blouses and skirts my girlfriend likely spent less on than Laundry Heap charged. They also define a ‘shirt’ as being any item of clothing that you put on your torso, so that could be sweatshirts, t-shirts etc. They even decided to charge me extra for jumpers, even though I wanted them simply washed. I wanted one shirt ironed and 6 trousers. Plus a general laundry wash. That should have come to less than £30. It’s probably a 1 hour job maximum. In India I could get this job done for under £2, and they would iron the wrinkles out of my bloody underwear. Laundry Heap have the audacity to charge £120+... that’s equivalent to the price of a second hand washer and dryer. And they think that by being smartarses and itemising everything, that customers will just accept. This goes against trading standards, is misleading and has likely happened to thousands of people. A disgrace.

Ozvix ,

Erratic service levels

First time I used this service was amazing. Picked up and dropped off within 24 hours and the quality was fantastic.

After that one time, the app would only allow a three day turn around for ironing. I have been informed that they don’t offer 24 hour ironing service.

Very disappointing as I was pleased with the original service.

The app is amazing. Easy to use and perfect.

The ironing company they first used were fabulous (other than the turn around time)

Now a new supplier and quality of ironing not as good.

Erratic knowledge of pick up process. Sometimes I have to fill a form in (as well as the app) and sometimes I don’t.

The latest ironing was poor and the tags had way too many staples in them. Could have ironed the t shirt quicker than it took for me to remove the tag on a couple of the t shirts.

Seemingly no encouragement or interest in helping the environment. I return the handlers but nothing in return for doing so and in fact the first few times they didn’t take them at all.

The company that runs the app is considerate and constantly looking for ways to improve (they have done a call with me directly) the ironing companies have far less customer care.

A lot of money for poor service from the people who do the ironing.

Developer Response ,

Hi there,

We are very sorry to hear you had a negative experience with our Laundry service and Laundry app. We take feedback like this very critically for the improvement of our services. We do hope we can work with you again in future under far better circumstances.

Best,
Laundryheap

App Privacy

The developer, Laundryheap, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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