Lensa AI: photo editor, avatar Ratings and Reviews

Not only does it work but should be complimented for business model

The app is great. There’s tons of other reviews that tell you the same thing. What Lensa should be complimented for is offering a pricing model unlike most of its competitors who drag you in under the idea of being free but to do anything remotely good you have to pay to do. Lensa allows you to edit 3 photos a day. For free. With no watermarks and all the key features you need. Need to do more quickly. Buy a weekly pass that’s competitively priced (don’t forget to cancel) want to pay yearly then there’s options for that too and often has discounts available if you’re patient enough to wait. The app is successful because it works, people can see it works before paying for unlimited access and has a pricing model most people can get on board with. Competitors this is how it’s done. Well done Lensa.

Developer Response ,

Thanks for your review! We are happy if you like Lensa :)

Terrible avatars

I used this about a year or so ago & was allowed to upload multiple photos of myself to be used, it was fun & I was pleased that most of the images looked like me, thought I’d try a few of the new avatar packs & was surprised it now only asks for one photo uploaded. The results were terrible, didn’t look like me at all & despite choosing a photo with clear hair visible the results changed my hairstyle to something else completely & gave every image the same new hair style. I tried 3 times using 3 different original photos & each time the avatars got the exact same fictional hairstyle & also didn’t look like me. Was much better when it used multiple photos to generate the AI pics from as one photo clearly isn’t enough information. Waste of time & money!

Edit after developer response:
Yeh I tried several times using various photos & all the results came out bad i.e The beach holiday avatar in your example shows a fit topless man on the beach, I was a personal trainer & in good shape but all the beach ones I got had me a polo shirt or jumper with a fat belly & made me look like an old man off to play golf! I have a bit of stubble but it’s not grey, but all of the AI images gave grey stubble. It’s like they made me unfit & aged me 30 years! Won’t waste any more money on trying new ones.

Developer Response ,

Hello, thank you for this update. Could you please email us at fb@lensa-ai.com, attaching the original photos and the resulting results to the email? We will check what the problem might be and try to help you. Please put “for Vlad” in the subject line so that I can respond to your request promptly. Vlad

A photo app with a difference ?

This app really has something different about it, it works seamlessly and without issues. I would have carried on using it and given it five stars but, they have now introduced a new feature called avatars. You may wonder what this means, well when you pay a yearly subscription for unlimited access to everything and then they now want to charge you extra for a new feature it doesn’t sit right with me sorry. Before I used to recommend this app across to friends and on my social networks now I’ll do the opposite, i understand you need to raise money for development but you can’t charge for something called unlimited access to the entire suit, then subsequently add a new feature and try to charge extra for it. Surely you’d be better off including it in the people’s access that have already paid you, and allowing the free users to try it before they subscribe so it would encourage them to sign up to the full suite. A sad ending to an app I thought was different.

Developer Response ,

Hi! To create Magic Avatars, we use complex AI and this requires huge computing power, which is very expensive. For this reason, we had to make this feature pay but hope that you will like the results 🤍

Just one suggestion…

I love this app! You cannot go wrong using this, it’s so user friendly, easy to use and does the job amazingly. My ONLY issue is that the latest update doesn’t incorporate the ability to open a photo straight from ‘photos’ anymore like it used to. On iPhone for instance, you used to be able to select a photo and open that photo in Lensa from options as opposed to going onto the Lensa app and adding photos manually this way, as sometimes it’s difficult to navigate through thousands of photos. I would love this feature to be added back in as I literally did it this way every time I edited a photo.

This has now been fixed with the new version. It’s soo much better. Thank you :)

Developer Response ,

Thanks for updating the review! Enjoy editing photos :)

Keep your word

Don’t get me wrong, I really like the app and I used to pay to have unlimited access to it, but I do much less editing on it now, so three photos a day was a perfect solution for me, if it was three photos A DAY. Unfortunately sometimes you need to wait way longer for that, it’s like you’re pushing your former subscribers to subscribe again and for that reason I’m giving you one star. A little update: somebody is getting really stingy now, you can upload one (yes you heard me correctly ONE!!!) edited photo per day! You’re having a laugh!!!

Developer Response ,

Hi! Please note that 1 photo per day is available for saving but you can load to the app and edit as many photos as you want 😉 This way, you can test different effects on various photos and get more interesting results.

To unlock the full potential of the app and access all features, you can choose to subscribe. We offer several different subscription plans - weekly, monthly, and yearly - so you can choose the one that best suits your needs. Let us know if you need our help ❤️

No free option, “Trial” is a lie

Just a heads up so nobody else wastes 7 minutes downloading the app, signing in with a burner email address, uploading photos of Keanu Reeves as you don’t trust their sloppy Privacy Policy and just want to see the results… you know the kind of thing you do in what’s commonly referred to as a “trial”. As there is no free option.

God knows what the free trial actually grants you.

You upload 20 swiftly downloaded photos of Mr Reeves and it then asks, during your “week-long free trial” to pay £6 onwards to render the fewest images.

I deleted my photos, then account and have developed an instant distrust of any software made by anyone involved with this.

I imagine it’s a success for them given the rating. It’s just very weird of them to charge a monthly fee AND an image processing fee. For the same price you might as well commission a random artist found on your social media platform of choice. At least then you’re getting a genuine one off image and not one of those (which I’m investigating hence downloading this app) fraudulent AI image services that uses copyrighted artists work in its bank of jigsaw pieces they use to make said image.

So yeah pro tip: you want an AI image, even just one to see how it works/looks? That’ll be five quid please in this current micro era where people cant afford to eat. It’s so daft to charge so much for so little.

Pretty fun! Needs more package options for AI

I really enjoyed using the magic portraits. Although quite a lot looked nothing like me, there were enough that did to make it just about worth it. But for some themes there wasn’t even one piece in 20 that was recognisably me. Other themes had several. It would be great if you could choose a package of just one or two themes. Customise your package.

Also I wouldn’t pay for the subscription PLUS then pay for the magic portraits on top of that. These need to be available seperate to subscription for me to ever try again.

That said I can see myself doing so if the above were options!

Word of warning

The app itself is fine, but I was really interested in the AI avatars. Yes, these can be done in many apps now (and even yourself at home) but tried them here. My first 2 runs were really good at £6 per batch. My 3rd run was awful - out of 50 pictures hardly any had changed or poor quality. I thought emailing support would get a refund or the ability to do another run. Apparently not - automated response pretty much saying tough luck, that’s AI for you. So spend your £6 but if it fails, it fails. Also, I’m a fully paid Pro me member of the app but apparently that counts for nothing also!

Developer Response ,

Hi! Could you update the review and attach the request number? We will check all the details ❤️

Tricked me into training their AI for free

I was interested to try the magic avatar feature, so followed the instructions and uploaded photos of myself. I was aware that these would also be used to train their AI, but I thought it was worth it to see what it could generate.

It uploaded my photos, and only once it was finished doing so did it tell me I needed to pay to get the avatars. I don’t want to actually spend money for this, but it’s too late to not upload my photos. It seems to me that the developers have deliberately left it until after you’ve uploaded photos before they tell you there’s a charge so that they can train their AI with many more photos than they would have received otherwise. It’s underhanded.

Developer Response ,

Hi, sorry for the caused inconvenience! To create Magic Avatars, we use complex AI and this requires huge computing power, which is very expensive. For this reason, we had to make this feature pay but hope you will like the results!

Takes your money and doesn’t provide service

Love the premise of AI generating images, but it would be nice if the app actually did it. Paid for the service, but nothing happened… That’s not my biggest issue though. The biggest problem is there is no way to get in touch with a support team, as there is no option to do so in app. And when you want to report the issue, it takes to the FAQ page where to option “My issue is not in the list” doesn’t even work… So. I would either like my money back, or the service be provided.

Update Dec 2022: it’s been a month, multiple emails to support and still no service provided. They do take your money though.

Developer Response ,

Hi! Haven't avatars been displayed yet? If they haven't, just contact our support via the "Settings" section, and we will check the info 🤍

Before sending a request, please check that the email address for contact has been added to the Apple ID: https://support.apple.com/en-us/HT201320. Waiting for your letter or update on the review 😉