Lignes d'Azur Tickets 4+

As a developer, and ui/ux specialist, this is by far one of the most horrendous apps ever built. To a point that I’m scratching my head as to what the developers and people in charge of validating this thing we’re thinking.

Apart from it’s obviously a money making scheme- *making it as complicated as possible to use in order to then catch people out when they don’t hold a validated ticket perhaps? Apple making more money after you throw you’re phone out of the window after not getting the app to work?*

Anyway, the issue stems from not being able to even read my card. So I can’t even top it up. Why not just let people put in the card number at the back of each card instead? Seems like a simple solution to something that causes their users a world of frustration and problems? Their contact us goes to an email (of course there’s going to be a good response time for that when you’re waiting at a bus stop needing to top up your card?).

This app was recommended to me by a friend who spends a lot of time in Nice, but it has a silly bug that does not work with my phone.
I have an iPhone SE (bought in 2023) which is a slightly smaller size than other models. So when this Lignes d’Azur app says “click on the button below” in order to read or top up a card, no button appears at the bottom of the screen.
On my friend’s larger phone, the button appears.
This is a banal bug: an app should be designed to function and adapt with different models or screen sizes; this is a common requirement and the developers should be able and willing to fix this.
Very disappointing.

All the money I had on the old Lignes d’Azur App has been lost as they can’t be transferred to the new App. Why? I don’t live in Nice but spend months there each year, and have just discovered that the old App with all my tickets is no longer valid sine 30th June. We were last in Nice in May so in 3 months this App had suddenly been discontinued without any notice? My money has been stolen. Plus , now another card to add to my wallet. Why this backward step??The phone App was much more convenient.