Lingo by Abbott 4+

Lots of things about this could be good. However, the app requires massive and urgent attention. The latest update seems to have broken things more, especially if you connect to apple health. Won’t open or show anything useful.

A good concept but totally let down by the app. Given the origins (fairly old tech) and the parent company (wealthy drug company) it’s quite a shame. I’ve cancelled and going to try Zoe. As there’s more useful info there for now.

Thanks for your feedback and for taking the time to share your concerns and experiences with Lingo so far. Rest assured, we're working on refining certain aspects of the app. We’d like to look into the issues you've experienced. If you’re happy for us to get in touch, please send your contact information and your review to lingosupport-uk@hellolingo.com.

Great concept but half baked. Very early stage app that is still glitchy in many places - so far I’ve faced a login issue, address input issue and have placed an order that is having some major delivery mishaps, I wonder what’s next in store? Sadly it’s not just the product that’s not mature, the operations aren’t there yet. Have spent a lot of time trying to get the matter fixed and the service received so far is not sufficient, the support agents are helpful but the policies they are being asked to follow seem majorly lacking. For £300 spent so far, a less than ideal situation. Given how this situation is being handled, the company just doesn’t seem to care about customers, when you charge customers £300 for a product (that held so much promise!), at least give them a good experience and if you make an error do more than just saying sorry.

Thank you for sharing your thoughts on our app. We're working on refining certain aspects of the app
and providing a more meaningful coaching experience.
Your feedback is valuable in shaping the improvements we're making. We’d like to hear more. If you’re happy for us to get in touch, please send your contact information and your review to lingosupport-uk@hellolingo.com.

I found this journey with the lingo app very interesting. It is great to see how food and exercise affect my glucose levels. There are a few things to improve I think. App freeze now and then and sensor disconnect. However when the sensor reconnects, it fills up the missing data point. I would like the option to set some threshold on glucose level, at which point the app would send a message/vibrate the phone to alert the user. I would like also the option to download the data points to do some analysis myself. Also, manually annotate/detect peaks would be useful, instead of just add notes for the automated detected peaks. I find the glucose weakly trend graph very interesting, but it plots this and previous week only. I wonder if this visualisation could be improved to track the weekly trend across several months. I definitely recommend this app, even if the sensor are not really on the cheap side.

Thanks for your feedback! We’re glad to hear you’re finding glucose tracking interesting. We're working on refining certain aspects of the app
and committed to addressing any issues promptly. Your feedback is invaluable in shaping the improvements we're making, and we’d like to hear more. If you’re happy for us to get in touch, please send your contact information and your review to lingosupport-uk@hellolingo.com.