Please note: At this time the app covers the North Staffordshire and North Wales localities only. UHNM are working with other NHS Trusts and localities to add further sites in the future.

This app helps you to choose the best NHS A&E or Walk-in centre for your circumstances. It will allow you to search for local NHS sites, either by postcode, geographic area, phone or device location. The Wait Times for each site are displayed in the app. You can tap on sites for more information such as treatments offered, parking and opening times. The app can also help you in locating and navigating to nearby NHS sites. The main function of the app is the provision of the latest known waiting time estimations to help you in making an informed choice on an appropriate NHS Site to visit.

This application provides the latest known waiting time estimations which are obtained directly from the NHS sites displayed. The wait time is only an indicative time we would expect you to wait at each NHS site and this time is subject to change at any time by the site named. Due to the varying urgencies and unpredictable volume of patients attending A&E and Urgent Care centres these times cannot be guaranteed. Wait time refresh frequencies differ between sites and therefore the last refresh time should be noted and considered when selecting a site.

All information contained within this application is for information only. No guarantees are made that the information contained within this application or linked web-sites is accurate, complete and current at any given time. Information presented on this application or associated sites are subject to change at any time. All sites identified in the app are proactive in providing timely information to the app about their site(s).

This application is not intended in any way to replace the advice of your doctor or any other health care professional. Specific advice should be sought in specific situations from a properly qualified health worker.

What’s New

Version 230

Improved error handling in low signal areas
Minor bug fixes

Ratings and Reviews

4.4 out of 5
432 Ratings

432 Ratings

Enfys Ensign ,

Very helpful

Needed to use the app recently when the GP out of hours service advised me to take a relative to A&E. We have 2 large hospitals both about 30 minutes away. The wait at one was showing 1.5 hours (the other 3 hours) so it was good to know which direction to drive in.
Accurate information too as we waited 1hr15 but were then seen, X-rayed and treated very quickly.

Would be good to show information beyond "over 4 hours" (I have been in one A&E when the information screen showed 11 hours wait for routine cases).

Needs fixes ASAP ,

Needs to be greatly improved and regularly updated

This is a fantastic idea and I hope that this really takes off. I am however very disappointed that the times shown are greatly out of sync with what is actually happening in the department. We had over 7hour waiting time with 52 patients in the department, maybe longer due to the acuity of the patients requiring treatment. On the app it stated that we had 1 patient in the department with a waiting time of 24 mins when in actual fact we had over a 7hr wait. Then we had no patients to be seen and only 5 low acuity patients in the department and the app stated it was a wait of over 4 hours. I think there should be a link with the hospitals patient systems such as extramed and the app be updated from this software, or there be someone able to refresh and update the time and patient numbers at each hospital for real time information. Other than that it’s a great tool that should be used and promoted nationally. Also maybe state which hospitals have out of hours, walk in clinics or urgent care centres and have there waiting times also listed. Would be great to hear back with a response and any ideas or changes that are in the pipeline. Thanks.

tim_smale ,

Excellent quick access to information

This app allows you quick access to the live waiting times at the local Staffordshire waiting times for A&E. Having visited A&E recently I can vouch that these are accurate. Living close to 2 A&E departments, I can now choose the one with the shortest waiting time.
This app also provides useful information on each location too.


University Hospitals of North Midlands NHS Trust
7.3 MB

Requires iOS 7.0.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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