Logitbox medical logbook 17+

iPad Support

Fantastic app, great logging functions, nice and simple.
Two things. In my country there’s no way to differentiate between multiple similarly named hospitals e.g. St Mary’s. Secondly, please add iPad full screen support, fantastic app otherwise!

Developer Response ,

Hi, thanks for your positive review and glad to know it is useful to you. We can certainly sort out the similarly named hospitals for you. Send us an email at support@easilog.com and we can change the the St Mary's hospital you are at to have the town name and do the same for the rest. We are planing on full screen iPad support for sometime next year.

Paid £25 for premium prescription but account is still ‘free version’

I paid for £25 for the premium subscription on 9th August and even 3 weeks later the account is still showing as the free version! I’ve reported this twice via the in-app feature but there has been no response! There is also no way for me to view the in-app complaints I have made to be able to track and chase up my complaints - which just makes you feel like you are shouting into the void.
Seriously annoyed because as a junior doctor I already have to pay £500 for a portfolio, and then I paid for this extra subscription to try to make my life easier and it’s just been the opposite. I was hoping I would be able to log my entries during the working day on my phone, but while I’ve been waiting for my app to upgrade since I paid for the premium version I’ve been capped to 3. It’s making so much extra work for me to log my patients in two different places, and chase up all these complaints about this app.
Please can you sort this out ASAP or refund me!

Developer Response ,

Dear Doctor, I am terribly sorry for this! We did receive and reply to a contact request I believe was yourself but it was sent via a apple privacy email so I am not sure you ever received the responses we sent? In any case please accept our apologies. Please get in contact with us directly via support@logitbox.com and we will get this sorted out immediately.

I look forward to your reply.

Very buggy

When it works this app is great, allowing you to keep a good logbook of procedures and patients and formatting a report. Unfortunately let down by a sometimes crippling number of bugs.

Several issues I’ve had:
1) The app will load appearing to be logged in, but when you go to upload something it logs you out and you have to sign in again
2) If you wish to change any information after submitting an entry, you can edit, but this does not always appear to update in the list and you have to edit and save several times for the edit to stick.
3) Most frustratingly: the generate report button only works some of the time, requiring you to quit and reboot the app several times to view a report.