Master Gas - Engineer Software 4+

I have the upgraded version and contacted Master Gas about the App freezing whenever I go to the Help Centre on my IPad. It’s says loading then freezes, but this has still not been resolved?

If like me you cannot always take your device onto a site and need to fill out the certificate at a later date, you cannot change the inspection date. You must open the certificate on that day and if you don’t the inspection date cannot be changed although you can change the sign off date of both customer and engineer?

You have to be carful about the number of characters you use were ever you detail actions work or defects. There is no character limit so you can type what ever you want but it will not all show on the certificate. This is annoying and can be potentially used against you by your customer as specifics of your recommendations can easily be missed off. Especially if like me you itemise your comments. Why doesn’t the box expand to match character count. The attached number of sheets to a certificate doesn’t matter. Missed off information does!

Apart from these issues the App is good, but I am disappointed that after using this app now for some time I still have the same issues. Please update this app to allow them to be resolved.

As a sole trader I trialed many gas software apps that would integrate my customer base, diary, accounts , job sheets , and for gas servicing , landlord’s safety checks , warning notice and Oil boiler certificates . This app basically does it all and it’s easy to use and is set up nicely , the forms can be sent via email on site as well as the invoice in no time at all . The presented forms and invoices look professional unlike some apps I tried out. Also price wise, it’s certainly very good value for money. I had previously written a review here saying that the app support was poor, I was completely wrong , and a reminder to me to check my Junk box in my emails. Tho whole app experience has been mainly flawless and it works offline also. So you can still fill everything out and have it ready to send when in signal again.

I’d like to thank Steve from the master gas support for his help also, he has been brilliant to deal with.

I’d recommend this app to anyone who is self employed in the gas and oil heating trade. It may also be good for bigger businesses as well, but can only talk from my experience.

Good app, but I can’t get it to sync across my phone and iPad. If it does indeed do that. It’s got all I need for gas forms in a great layout. I use it with three other guys and everyone always comments on how professional it looks. One feature I would like is to be able to include subcontractors as they use different credentials so being able to pick between them would be a great addition.