I do wish Match wouldn’t keep matching me with ladies whose requirements I don’t meet, such as age and height! As a consequence of which I’m spending too much time sifting and checking. I’m also getting fed up with seeing the same old faces so I decide to thin them out by blocking those that didn’t suit me but Match keep showing them to me. I’m also amazed at those that don’t send a reply to my simply hello’s which is rude not to acknowledge, even if in a polite no thank you but I wish you well manner. We all have one thing in common which is to search and hope that we get matched with a potential partner or spouse I find that most of the ladies I’ve chatted with either don’t really know what they’re looking for or are expecting their Prince Charming to come along and sweep them off of their feet - which ain’t gonna happen under any circumstances girls. Finally I feel that Match should view every main photograph and, where necessary, advise ladies to a) show a head and shoulders image, rather than some distant image at a holiday resort and b) stop filtering their faces that turns men off much more than seeing a few laughter lines! As for those that put up images of themselves looking away or the back of their heads I say : STOP WASTING YOUR MONEY HONEY, COS NO MAN IS GONNA TO PAY TO GO ON A TOTALLY BLIND DATE!

Update: finally resolved after a competent professional support person picked up my messages - however I’ve terminated my subscription as the outages and app issues went on too long and it took multiple messages from me to get actual responses to my issues and queries instead of basic copy and paste responses without reading the thread for my support request where I’d already explained issues, iOS version, app version etc and got asked over and over for the same info. I decided after a year away to give Match another ago and it’s been disastrous. The recent major update took the service down for around 24hrs but then stumbled along once semi-resurrected. Since then I have raised multiple issues through customer support and been fobbed off with generic copy & paste responses. I lost contact with a match because notifications and messages etc were massively out of sync and they still are each day with likes being notified and nothing visible in the app despite checking immediately and then later they actually appear. I’ve asked for my monthly subscription to be cancelled but been told I have to pay for the remaining months and despite cancelling Match seem to think they still ah e the ring to take money when the service hasn’t work so much of the time. I’ve just tried accessing the in app help and received a bad gateway error so even that didn’t work right now. I want a refund and I certainly don’t want any more payments taking from my bank account!

You can’t say anything in your profile without them removing it, I have no idea why multiple versions of mine were removed when they contained no swear words or anything remotely risky. They don’t tell you why it’s removed so you can’t amend it, it just goes and you have to start again. Top 100 picks of the day are basically the same profiles recycled every few days so nothing new and if someone is in your top 100 picks it counts as a profile view so some men that were too persistent kept coming up in my picks and thought I was still visiting their profile causing them to become even more persistent. I think this is dangerous as some people on the site do not take no for an answer. You can only read one message at a time when someone makes contact and are forced to make a decision if you want to chat before you can see any of the other message contacts. Why? I basically felt I had no control over my profile or where I went on the site and was rushed into making decisions about who I wanted to talk to. The site has gone downhill from 10 years ago when I used it. Not impressed.

I haven’t reviewed the app until now but if I had reviewed the app before the latest update then I would have rated it 4 or 5 stars. With the previous version I did find the 100 profiles per day frustrating as it ignored any distance filters so many of my matches were too far away for me. However, I really liked the custom search option which gave me profiles matching most of my filters (including the distance filter) and would regularly update with new profiles.I’m really disappointed with the new update of the app as I feel that it has been made worse by not showing all profiles in the custom search and only shows limited profiles before saying ‘come back later for more profiles’. Then it doesn’t update with new profiles at all when I know from the last version that there are clearly many more profiles matching my filters. The ‘discover’ option is the same as the 100 profiles per day in that it shows profiles that ignore the distance filter which again is very disappointing. I was hoping that this update applied only to the app so I was very disappointed to find that this is exactly the same with the online version too. I am hoping that either the old version is brought back as I think it works much better or changes are made to the new version to make it more accessible.