Download and place your first order now, any time of day as many of our restaurants open 24/7.
Join the 1000’s of happy McDonald’s customers who order their freshly prepared favourites using our app.
Try something from our menu today, available for collection from your restaurant of choice. Go ahead download and order at your own pace in your own time from wherever you are.
Come in, sit down and enjoy a little extra time with friends and family. Choose table service for your order and we’ll bring it to you once it’s been freshly prepared.
In a hurry, want to grab your drink on the go, place your order on the app and we will start preparing your favourite hot drink when you arrive. Don’t forget your seventh drink is on us when you collect McCafe® loyalty stamps for hot drinks purchased through the app. What’s more no need to worry about losing your collection card ever again!
Order with fewer clicks when you favourite items from the menu. More importantly having spent time planning your customised meal saving the build to your favourites will mean it’s there when you need that little extra something to make you smile.
Once you’re ready, confirm your order and make your way to your chosen restaurant. We’ll know when you arrive and ask you to confirm payment from your saved card. Watch at the counter as your meal is prepared and collect when your order is ready
Throughout the year when using the My McDonald’s app you’ll benefit from limited time offers.
We’re always improving your McDonald’s experience.
· Improved first time ordering support for new customers
· Provided a way to refresh the restaurants shown on the location map having scrolled the map
· Enhanced the way promotions and offers are included on the home screen
· Optimised background refreshing of data so that fewer error messages are shown
Ratings and Reviews
Fab app it makes ordering so much easier- 5 stars apart from my only gripe which is that the money for the goods is taken before I get to the first window on the drive thru as I've been there before many times and it’s taken longer for the payment to go through via the app than if i just paid with a physical card or cash.
Why if I’m already on site ( the app knows this by using your location) doesn’t the app allow you to actually pay for the food before you get to the window in the drive thru. This would surely allow you to get through that area faster and not have to wait for the tills to catch up. I’ve been asked lots of times to pay twice as the staff don’t think I’ve paid and I have. It’s a little frustrating I have to say.
Developer Response ,
Thank you for your feedback regarding our My McDonald's App. We constantly review and look to improve our payment steps, we'll look into what you describe here when using Drive Thru and see where there's potential to improve
Charged three times, had to leave drive thru to go instore
Ordered using app for the first time, appeared to go through fine. Arrived at McDonalds & app couldn’t tell we were there, using either full strength 4G or their own WiFi. Tried drive thru who couldn’t access order & sent us inside. Queued for ages while retrying the app which connected and let me pay just as I reached the front of the queue, then gave an error. Showed app to staff member and was required to pay for order again at the till. Ordered was prepared by three people who seemed utterly confused and it was brought out on trays without bags or cup holders, because it had been marked as an instore order (even though I had requested take out). Got it bagged up & took it to the car, food was cold by the time we ate it. Checked my credit card app and have 4 pending payments for the order, one for zero but three separate transactions for the full amount. Staff member said the app ordering has been problematic since it was installed, and they’ve only had one day of it working. Great idea but very poorly executed, won’t bother using it again unless reviews improve. McDonalds should pull the ordering functionality from the app until it works consistently.
Developer Response ,
Thank you for your feedback regarding our My McDonalds App. We would like to look into this in more detail for you. If you could please get in touch via the Contact option in the App menu and our Customer Service team will contact you back shortly.
Waste of Space
So I ordered on the app I wanted to make use of the 99p Big Mac deal for one day only. I ordered 1 big mac and 1 mcflurry and put in my card details thinking its paid for. drove down to the store to be told ive got to pay again and i explained why would i need to pay again when i have already gave away my card details and i did not bring my card or cash to the store for this reason! i was not paying twice!! they were then arguing with me for about 20 minutes saying I have to connect to their OWN wifi for it to work which i found ridiculous as i was already on their wifi and still not working. they were saying its not their fault and its not coming on their till and there’s nothing they can do about it. my order finally went through on the app and they tried saying its still not paid for when it was. they then tried charging me again but double price! i explained i wanted a refund i have wasted my time coming down to the store and came back home empty handed. i’ll never be coming back and as for the app it is getting deleted !!
- McDonald's Restaurants Ltd
- 191.8 MB
- Food & Drink
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2018 McDonald's
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Up to six family members will be able to use this app with Family Sharing enabled.