・MEGA‪・‬ 4+

Overlay Icons won’t switch off

I don’t want the Mega overlay icons on the folders on my PC that I sync to Mega. I use customised icons for the folders on my PC and I have the Overlay Icons option switched off but every time I do a sync the folder icons are replaced with the Mega overlay folder icon.

This is a relatively new problem and it didn’t used to happen so it is obviously and issue with some past updates. I have a lot of synced folders with customised icons on my PC and it takes a very long time to change them all back to the customised icon after Mega has made them all the same using the Mega overlay folder icon.

This has been going on for ages now. Please fix it by going back to the version when it worked or issue a new update that will solve the problem. I am reluctant to sync my files as I know it will take me half-an-hour afterwards to re-customise my folder icons. I want to use Mega regularly so please sort out this problem as a matter of urgency and I can use Mega as often as I want.

Please try and fix this issue.

Recently, I have tried to send a message to a friend but it’s stuck loading and they have not yet received the message. I was thinking it was because of my internet, but that doesn’t seem to be the problem. I can’t voice call or FaceTime them either, and we don’t know what seems to be the problem. Not only MEGA won’t deliver my messages, but my friend has not been able to load the app. I’m very lost, I have tried to delete the app but when I finally loaded back in, the only thing I get when I try to message them is:
“MEGA protects your chat with end-to-end (user controlled) encryption providing essential safety assurances:
Confidentially. Only the author and intended recipients are able to decipher and read the content.
Authenticity. The system ensures that the data received is from the sender displayed, and its content has not been manipulate…”
I’m very confused, and i have tried to delete it and reinstall the app once again, but nothing has changed. I will post an app review as well as send an email, but hopefully you will be able to reply to me soon.

Please try and fix this issue and reply to me as soon as possible.

Developer Response ,

Hello, please make sure you and the other person you are trying to call are on the latest versions of the MEGA app. Thank you.

Glitchy

I use this app a lot because I normally import scene packs to edit, the first time I did so it was really good and was absolutely fine, but recently when I try to play the video it will play for about 3-4 seconds and then pause and I’ll have to wait about a minute for it to carry on, for it to repeat this the whole way through. I’ve tried deleting other videos and re-downloading the app, but it keeps doing the exact same thing. I then thought it might be my internet for it to be stop and starting all the time, so I went right next to my internet box downstairs and I had full bars. And it did absolutely nothing and it is still doing the same thing. I have updated it recently and it says it doesn’t need any more updates so I don’t know what I should do. Other than that it’s a good app that I would probably use more if the videos actually played properly and I could actually watch stuff on us

Developer Response ,

Hello, please email support@mega.nz for assistance in this case. Thank you.