Meralco Mobile 4+

Manila Electric Company (MERALCO)

    • 1.0 • 7 Ratings
    • Free

Screenshots

Description

Meralco Mobile gives customers the power to access to their Meralco account 24/7.

With Meralco Mobile, customers can:

1. View and pay bills
2. Report an outage
3. Inquire and give feedback
4. Get notifications from Meralco
5. Compute the cost of using appliances with Appliance Calculator and Orange Tag
6. Get energy efficiency tips and updates on exclusive appliance promos with Bright Ideas
7. Find the nearest Meralco Business Center or Bayad Center

Please note that the Meralco Mobile app requires access to the following services to operate properly:
* Camera: Allows the Meralco Mobile app to access your device’s camera. You can use your camera to take photos and upload together with your reports on brownouts, busted lights, leaning poles, etc.
* Storage: Allows the Meralco Mobile app to access the media library of your device for you to attach photos / videos when reporting brownouts, busted lights, leaning poles, etc.
* Location: Allows the Meralco Mobile app to access your location to show nearby Meralco Business Centers and Bayad Center branches.

What’s New

Version 2024.02.08

Meralco App Powered Up!
The app has been updated to enhance your Meralco experience with:

1) Simplified and more efficient electric service reactivation (now less steps for registered customers)
2) Improved PDF viewing and downloading

Other minor enhancements and bug fixes were also made to provide you with the best app experience possible.

Make sure you are using the app's latest version to enjoy better usability. Download now!
#PowerUp with Meralco Mobile App

Ratings and Reviews

1.0 out of 5
7 Ratings

7 Ratings

Rieca7 ,

Log in failed

The app and the website are not letting us to log in anymore. It just keeps going back to login page everytime we sign in to our account. The website and the app is not properly working as we checked the page source has an error. It needs to be attended by their IT department for some fixing. Hope it will be sorted soon!

Developer Response ,

Hi, Rieca7. We’re sorry to hear that you are experiencing difficulties with the Meralco Mobile app. Please try to clear the data & cache and restart your device. This might help in fixing the problem. Kindly use also the log-in buttons for Facebook, Google, or Apple accounts. If the issue persists, feel free to send a message on our Facebook Messenger (facebook.com/meralco) or Twitter Direct Message (twitter.com/meralco) for assistance. For security purposes, we do not accept nor disclose sensitive information. We will wait for your message on our official digital channels. Thank you!

Adel24 ,

Not working

Trying to register and app is saying that my kwh and bill date is invalid! I only got the info from the bill received and yet it is invalid? This is a waste time foe consumers and waste of money on Meralco itself???

Developer Response ,

Apologies for the inconvenience, Adel. Please send us a PM on our official Meralco Facebook page, DM us on Twitter (@meralco) or email us at customercare@meralco.com.ph so we can assist you with your registration. Thank you.

Mickspicer ,

Don’t waste your time

Useless crap app

Developer Response ,

We are sorry to hear that, Mickspicer. Please let us know your experience with the app by sending us a message thru our official Meralco Facebook Page or email us at customercare@meralco.com.ph. Thank you.

App Privacy

The developer, Manila Electric Company (MERALCO), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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