We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, 7 days a week. A bank where you can walk in without an appointment and walk out with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.
Now, wherever you are and whatever you’re doing you can manage your Personal and Business accounts with our mobile app.
- Insights on your accounts and transactions
- Send International Payments
- A handy spending summary shows you where you’re spending your cash
- View transactions which are still being processed
- Temporarily block and permanently cancel your debit and credit cards
- Make payments to new and existing payees and transfer money in between your accounts
- Login with Apple TouchID
- View and cancel your Direct Debits and standing orders.
- Share your account details through WhatsApp, email and messages to easily receive payments from friends and family
- Create and edit Standing Orders
- Open Instant Access Savings Accounts
Registration - Getting Started
Whether you’re an existing or new Metro Bank customer it’s simple to get started.
- If you’re registered for online and telephone banking, you’ll need your 12 digit customer number, 8 digit security number and your password
- If you’re not registered for either, you’ll need your 12 digit customer number and the details of the card you used most recently or your Magic Word.
Metro Bank’s mobile app is available for Personal customers and also Business customers if they’re using Business Internet Banking only.
Standard data charges from your mobile service provider may apply.
If you experience any issues downloading or registering the Metro Bank mobile app, please visit us in store or call us on 0345 08 08 500.
Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC.
Bugs, fixes and improvements
Ratings and ReviewsSee All
I like Metro but, Only a couple of issue
The way the debiting system is set up for electronic purchases makes it very difficult to keep up with what you actually have left in the account. You use your card and it does not reflect right away in your account (especially when you use PayPal), then 1-2 days later you get a sudden debit in your account and you’re left to wonder where it came from. This has made my planning go belly up one too many times. Someone might argue that it’s personal responsibility to keep up with it; to that I say, what then is the purpose of the app but to help manage finances.
There also could be a system that alerts about direct debits and standing orders at least a day before, especially for those who have got a bulk of them so we can avoid the 10£ (per transaction) penalty, except of course it is Metro’s way of making money. This issue has made me move all my direct debits except one to another bank.
I really like Metro, that’s why I’ve chosen to write this review for the first time ever.
Great bank but insights falls short
I have been banking with Metro Bank for about 5 years now and they’re a great bank with a great service.
I’ve been quite happy with their mobile app too, but I was quite excited a couple of months ago when they announced they’re introducing “Insights” within the app as this meant that I would no longer have to use a third party app.
Whilst they did indeed implement it, the “Insights” function doesn’t really provide much or often insight into my transactions. I get 1-2 items max a month, compared to several a day on a third party app. Not sure if this is me specific, or whether the AI just isn’t ready enough at the moment.
Hopefully this catches up with third party alternatives soon which would make it a top mobile banking app.
Developer Response ,
Hi Daniel, thanks for your feedback. Insights are generated on your previous month's spending, they'll also highlight any changes such as a bill becoming more expensive. We're consistently working to improve the app, is there any Insights you’d like to see more of?
Money with out a card
I can’t fault Metro bank in any way, on Saturday I needed cash, but had no cards on me , so went into the Branch , first the staff were polite and friendly and there was enough of them working that I was seen almost straight away, secondly when I opened my account they took my photo so after a few simple checks , plus the fact I matched my photo , I had cash in my hand and was out the door. I wish all banks were like this . Staff are friendly polite and helpful. Bank is clean and tidy and also has cherry lolly’s for children and adults alike , and more than that are dog friendly not only with water for them but also treats. Best bank ever .
- Metro Bank PLC
- 155.9 MB
Requires iOS 10.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi‑Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi‑Fi + Cellular (6th generation), iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular and iPod touch.
- Age Rating
- © Metro Bank PLC 2017
Up to six family members will be able to use this app with Family Sharing enabled.