Metro Time 4+

App problems.

My app keeps kicking me off and won’t let me access it at all, even after reinstalling the app.

No internet connection

This app decides when it wants to work. When I have full and good internet connection, it can often say no connection or cannot find server and when you retry to connect it seems like it’s frozen as nothing happens. There’s also been occasions where I’ve discovered I’ve been clocked out by the app when I’ve gone to clock out as it’s asking me to clock in, and then hours later it’s found connection and I’m still clocked in 12 hours later. Sometimes I’ve been able to able to clock in but not clock out. In theory it seems good but thankfully there’s a sign in sheet at work incase the app doesn’t work- nobody seems to be able to clock in properly with this app and we all sign in and out regardless of whether the app is working. This needs a lot of improvement

Developer Response ,

Thank you for your feedback, there have been a number of changes made to your host site so hopefully this is now working better for you.

Dates & times

App is showing the dates i have clocked in however its not showing the times i clocked in and out.

All working now. Appeared to take a little time for it all to be displayed after the update.

Developer Response ,

Hi Jadey

Have you clicked on the "Recent Activity" tab? In there you should see:-

The Date of the clocking on the left header, then:
-The Store you clocked in at on the left
-The Clock-in time on the right
-The clock-out time on the right.

For some reason, I can not see what Apple phone model you are using, if you can let us know I will do another check using that model.

Simon Mills