Once you have created your account, you can use the app to quickly update your personal details, make a payment, view your rent balance and download your rent statements.

We own and manage 33,000 affordable homes and balance great customer service and value for money to provide a range of quality services for our 70,000 customers. Our mission is to be a leading housing organisation, delivering homes and services across the Midlands that enable people to live independently.

What’s New

Version 1.1

No longer require a PIN code.
Various bug fixes.

Ratings and Reviews

2.9 out of 5
13 Ratings

13 Ratings

Sh4zi ,


This app needs to fix ASAP as it’s not letting me log back in to my account some days it’s fine and some days it’s forgetting my log in details then asks me for a reference number and then it comes up with details don’t match when am putting correct details in. Ennoyed as I was going to pay my rent off!!

sparkly1968 ,

Good app

Great app it does all that you want to do the functionality is also good just a few tweaks still needed but great overall

TwentyT'wo ,

App needs fixing

For days the app will allow you to type in username &password and log in fine. On other days the app will completely forget you? it will allow you to put in username and password the ask for a unique reference number it will come up as incorrect then ask you to type in postcode date of birth and last name only to tell you, user can’t be found and to contact us this keep persisting and needs to be sorted out quickly as this could possibly affect rent payment plans and so on . Please fix the issue


Midland Heart Limited
15.9 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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