My Disney Experience 4+
Walt Disney World
Disney
-
- Free
- Offers In-App Purchases
Screenshots
Description
The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go.
-Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the guesswork out of “what’s next.”
-Quickly access real-time wait times, park hours, Character Greetings, showtimes & more.
-Use the interactive, GPS-enabled map to explore the Resort & easily see the dining options, attractions & more nearest to you.
-Find your way around with step-by-step directions.
-Browse restaurant menus, make dining reservations, modify existing ones & even mobile order meals from select locations.
-Download, edit & share your Disney PhotoPass® photos & videos throughout your vacation once you’ve purchased Memory Maker.
-Search & filter activities to find exactly what you’re looking for.
-Keep select Disney Resort hotel reservations, dining plans & activities organized—all in one spot with My Day & Plans.
-Save time by starting your Disney Resort hotel check-in process right from the app.
-Link a MagicBand+ to your Disney account on the app & unlock enchanting touches of magic.
-Save your parking information at select parking locations with car locator.
-Manage your Disney Resort reservations, tickets, MagicBands & cards & share plans with others.
-Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® & Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon & Disney’s Blizzard Beach water parks), Disney Springs®, select Walt Disney World Resort hotels & ESPN Wide World of Sports Complex.
Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours & schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate & email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.
This app may request access to your camera to capture media & scan barcodes. Some Disney PhotoPass Lenses may use information on your device to detect face & hand coordinates. The app may request access to your external storage to cache certain data for offline browsing.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases & will require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. Guests must be 18 years or older to make purchases.
Before downloading, please consider that this app contains in-app purchases that cost real money. The app provides you with the option to receive push notifications for information relating to your visit to a Park or a Disney Resort hotel.
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
Important Info About Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lenses
What’s New
Version 8.4
We fixed bugs and improved overall app performance.
Ratings and Reviews
A real review
I’m not one to write a review but I felt the need to, I come back from Disney Florida yesterday and before going my holiday I downloaded this app and read the reviews and see many one star ones and bad comments so I was very doubtful. However, after using the app 2 weeks straight. I cannot complain, it’s very useful, you can use it for so many things, key to your room if you stay at a Disney resort if you have a band. The app works fantastic, I think twice I had to close the app fully because it froze and that was twice during my 2 weeks. I read a review about one complaining about the WiFi at the parks. Almost everywhere at the parks the WiFi works perfect, never have an issue, myself or my partner. Coming off rides and you have a magic band you instantly get the photos directly onto the app which you can then save to your phone. Great feature that gives you directing to any rides, the wait times were always longer than the times you actually waited. The app has awesome features, such as, you can apply a phone number to your kids magic band. I see a family lose their child and the park staff scanned the kids band and brought up the parents number to call them. Definitely recommend this app if you go to Disney.
So bad
I seriously wonder if the new systems were genuinely thought through and tested at all. But knowing that the app first launched with lorum ipsum text still in places i doubt that there were user tests or qa‘s conducted.
As for my experience well… you got to really be on your phone first thing when park opens, i tried to book some lightening lanes and genie + just to be presented with some location error (though location was on) about having to be in canada or the us. The other error didnt give me much of a indication as to why i cant book anything else. To wait for these to be sorted meant that all the rides were filled up meaning you have to hang around and wait until later in the day… great. One of our party members thought it would be good to put us in a virtual que for a new ride (guardians). While we were in the que we couldn’t book anything else? Though the que only started enrolling at 1pm and it was park open ? So we decided to do something else. When i took me and my partner (checkboxes) out of the que i returned home later in the evening to find out that for whatever reason the whole group was removed so they got there just to find out they were not in the que anymore.
I can literally go on forever, its been for most of it a ridiculous experience. Though one good thing is mobile food order its working alright as far as the app goes- booking restaurants over the app though has not yet worked for us at all so minus for that again.
Not much Disney magic here!
It is not often I feel driven to write a review for an App but as a huge Disney fan and having just returned from WDW I was extremely disappointed that an App that promises so much and is now a vital part of the holiday experience failed on so many levels. The problem seems to lie when running the App on the free WiFi in the park as on the hotel WiFi it faired much better. As an international visitor using park WiFi was my only affordable option, and when connected to the intermittent park WiFi the App does not update regularly and constantly crashes. The most infuriating aspect was that when you do manage to connect to the intermittent park WiFi and launch the App it then seems to automatically disconnect the WiFi claiming a ‘weak signal’ (my other apps did not do this and were able to connect to the internet perfectly fine).
Having to repeatedly log on to the park WiFi and relaunch the App only for it to log you out almost instantaneously was so frustrating.
If this App were to run seamlessly in the parks it would be fantastic because it has the potential to deliver everything it promises, but as it only works well when you are away from the parks it is not a great deal of use at the moment!
App Privacy
The developer, Disney, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Disney Electronic Content, Inc.
- Size
- 601 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2015 Disney
- Price
- Free
- In-App Purchases
-
- One Day Memory Maker £69.99
- 30 Day Memory Maker £199.99
- Mural of Memories £9.99
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.