My Explora Journeys 4+
Personalised travel experience
Explora SA
-
- Free
iPhone Screenshots
Description
Introducing My Explora, the official Explora Journeys app, providing guests with a gateway to an unforgettable personalized journey experience.
Guests can discover a world of boundless possibilities at their fingertips as they prepare to embrace the Ocean State of Mind – where every moment is filled with discovery, modern European elegance, and excitement.
An essential feature of the app is the simple check-in process; with a few taps, guests can effortlessly retrieve and access their booked journeys and check in from the comfort of their own device.
Guests are simply required to scan their passport, register personal and emergency contacts, securely add their credit card information, and upload a photo. Once completed, a boarding pass is provided, granting seamless access to the journey experience.
Throughout the journey, My Explora becomes an indispensable companion, guiding guests through every aspect of their journey with effortless ease. Guests can seamlessly access key information about the itinerary, view the ship deck plans, learn about dining options that will tantalize the taste buds, and make dining reservations at their preferred restaurants, ensuring every meal is a delightful experience.
They can also discover the rejuvenating haven of Ocean Wellness, where serenity and reinvigoration meet.
Guests can get a glimpse of the breathtaking destinations that will soon unfold before them, enriching the senses and igniting a wanderlust for our collection of Destination Experiences. With My Explora, guests can browse and reserve Destination Experiences, allowing them to secure their place in exclusive immersions and cultural encounters ahead of time.
Additionally, guests can immerse themselves in the vibrant pulse of life on board with our Daily Programme, tailored to ensure each day brings a new thrill and endless opportunities for entertainment and enrichment experiences.
What’s New
Version 1.19.5
This update contains improvements related to the upcoming onboard currency change.
Ratings and Reviews
Glitchy and lacks content
Unlike the ship itself which is in a league of itself and unsurpassed by any other cruise line, the app needs a lot of work to bring it up to the same standard.
The app does not show any activities booked onboard in MY SCHEDULE - just blank so hard to keep track of restaurant bookings, fitness classes and spa treatments booked !!
No deck plans so I have to search online to see deck plans. A facility to search for a particular location on ship would be great to help navigate as the ship lacks information on signs to where on a deck where a particular location is - I.e. Forward, midship or astern.
Navigation could be better - takes some getting used to.
Entertainment could be displayed and selectable by day instead of a long scrolling list
Developer Response ,
Dear Guest, Thank you for your detailed feedback. We appreciate your perspective and are committed to enhancing your experience with our app. We are constantly striving to improve its functionality and user-friendliness. Rest assured, your comments will be forwarded to our development team for consideration. We apologise for any inconvenience caused and hope to provide you with a more seamless and enjoyable experience in the future.
Not working
The app is not working at all. I have checked in online as I couldn’t check in via the app. It didn’t recognise my details and even now that I am checked in, it still doesn’t let me past the intro screen saying “please check your booking details and try again”. Disappointing to say the least..
Developer Response ,
Dear Guest, Thank you for your feedback. We are sorry to hear that you have encountered some issues. For the best assistance, please contact our ambassadors. Our team is dedicated to resolving any technical difficulties you may be experiencing. Please note that login is available 90 days before the Journey. Ensure your booking is fully paid and enter both your first and middle names in the first name field (as shown on your passport) for a successful login.
App Privacy
The developer, Explora SA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Explora SA
- Size
- 70.7 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Explora Journeys
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.