My Honda‪+‬ 17+

Honda Motor Europe

    • 1.8 • 122 Ratings
    • Free

iPhone Screenshots

Description

My Honda+ app is compatible with 2020 models onwards, including the new Honda e and selected grades of all-new Jazz.

To fully benefit My Honda+ Connected Services, please visit your local Honda Dealer to activate the telematics control unit in your car. This will enable you to connect the app to your car and subscribe to a range of packages. This includes allowing you to control your cars features remotely, check your cars security and sending destinations directly to your in-car sat-nav.

You can invite friends and family to use your My Honda+ features and share your car.

There’s a virtual garage within the app, so you can add or remove invited drivers at any time.

With My Honda+, you can access our Discover feed to get the latest Honda news and offers and subscribe to the following packages:

Core Connectivity:

• Remotely control your climate control, charging and even lock and unlock doors.
• Monitor the security of your car and receive alerts if windows or doors are open or unlocked, with the virtual dashboard.
• Manage Vehicle Health Checks, with the full report of your check-up.
• You can create charging schedules. * This allows you to charge your vehicle at a convenient time or avoid peak electricity tariffs. You can have different schedules for when you’re at home or away.
• Set a target in-car climate using pre-conditioning and schedule when you would like your climate control to start each day.

*Subject to model and availability.

Safety & Journey:
• You can define a Geo-fence around the car, and set a specific radius, to be notified if the car leaves the defined area.
• Save your favourite journeys, view your journey history and send destinations to your in-car sat nav.
• Use the car locator to find your Honda on the map.
• Request roadside support in the event of a mechanical breakdown or accident, via the simple click of a button in your My Honda+ app.

Honda Digital Key:
• Activate and share Digital Key to your Honda e. It works with Bluetooth, which means it will work without an internet connection.
• Start your car with your smartphone
• Open your charging lid, or close your windows when in Bluetooth range of your car

What’s New

Version 5.12.10

System fixes and performance improvements

Ratings and Reviews

1.8 out of 5
122 Ratings

122 Ratings

Charles2007 ,

Pretty poor

This app and Honda’s connected services are really pretty poor and don’t work more often than they do work. BUT if you raise an issue with the helpdesk by email and get a case number issued, they do have a knowledgable specialist based in Bulgaria who will do his best to help you. He wasn’t able to solve my issue as I have to visit the dealer for them to do a diagnostics check on the car’s hardware but at least I do now have a plan to get this resolved. So some progress!

Developer Response ,

Dear Customer, thank you for your feedback. We are sorry that you are dissatisfied with My Honda+. So that we can assist further, please email connectedservices.support@honda-eu.com, outlining your concerns and including your contact details. We will get back to you as soon as possible. Kind Regards, Honda Customer Service

Pigman0 ,

Great cars, bad app

Honda are pushing this app on there website, extolling the benefits of their app. Shame in reality the app is slow to communicate with the vehicle, slow to activate any of the functions on the car. Slow in general, when it works. After purchasing my Honda e, I had to phone Honda support to enquire why the app didn’t work. I was told that the dealership was responsible for switch on the communications unit in the car. So I arranged this with the dealership who reluctantly activated the unit. Honda. Turn it on by default. What harm would it do? What app on the App Store requires a third party to allow the communication between the app and a device? My pebble watch doesn’t. My Tile Bluetooth fobs don’t require a dealership to activate the Bluetooth. The sad reality of the EV evolution is, legacy car manufacturers holding on to historical notions of dealer support, rather than a tech manufacturer perspective of user support for apps, in apps. Why is this an App that get regular complaints about reliability, crashed, being locked out of the app; and yet no update to fix these issues.

Thank you Honda on getting back to me, with your stock answer. I have already emailed you about this problem and you have not solved it. The last time I used the app; it logging in, and I was given an error page. At the same time my phone alerted me to a data breach. Coincidence or synchronicity you decide! Haven’t used it since. Shameful!

Developer Response ,

Dear Customer, thank you for your feedback. We are sorry that you are dissatisfied with My Honda+. So that we can assist further, please email connectedservices.support@honda-eu.com, outlining your concerns and including your contact details. We will get back to you as soon as possible. Kind Regards, Honda Customer Service

CSX1000 ,

App-alling

Took delivery of a Honda E Advance in October. Managed to get the app set up in January some 3 months later, after numerous emails, phone calls and a visit to the main dealer. The app is unstable and the performance is poor (it fails to update the status of the vehicle security, charging etc). It has just kicked me out again and is preventing me from logging back in (this has happened on several occasions previously). I can honestly say I am staggered at how poor this is. The car itself is excellent but it was sold as a connected package and frankly the connected services which the app should facilitate have simply not been available for the majority of my ownership. I do feel the vehicle has been mis-sold and the customer service team, whilst unfailing polite, have been let down by a failure to actually sort out the fundamental technical issue(s) with the Honda + app. Get a grip on this issue Honda and sort out the Honda + app.

Developer Response ,

Dear Customer, thank you for your feedback. We are sorry that you are dissatisfied with My Honda+. So that we can assist further, please email connectedservices.support@honda-eu.com, outlining your concerns and including your contact details. We will get back to you as soon as possible. Kind Regards, Honda Customer Service

App Privacy

The developer, Honda Motor Europe, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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