My Medicash App 4+
Submit your claims via our App
Medicash Health Benefits Ltd
Designed for iPad
-
- Free
Screenshots
Description
The My Medicash App makes it quick and easy to claim money back on your everyday healthcare costs as well as providing instant access to all other benefits of your healthcare plan.
* Quickly make a claim directly through the app – simply upload a picture of your receipt and answer a few quick questions
* Add your bank details and sign-up for email updates so you know when your claim has been paid
* View a summary of your recent claims and view your benefit table so you know what you have left
* Add your dependent children to your policy so they too are covered
* Quickly access the other benefits of your health plan such as Virtual GP appointments, Discounted Gym Membership, Stress Helpline, Extras shopping discounts, mProve YOURSELF, SkinVision and Phio (if included on your plan)
Please note, this app is only available to Medicash policyholders who will need their current policy number in order to register. Partners who are covered by the policy will need to register separately within your app, or on their own device, in order to access their details and submit a claim.
If you are interested in taking out a Medicash health plan, please visit www.medicash.org
Medicash is the oldest health cash plan provider in the UK and is committed to providing a positive approach to health that is already enjoyed by over a quarter of a million policyholders across the UK, both at home and at work.
What’s New
Version 1.1.18
Several updates have been made to the VGP service within the My Medicash app to enhance your user experience and address any existing bugs.
Ratings and Reviews
Submission of receipts hasn’t been thought through
App seems great, aside from the part when submitting receipts. Rather than just asking you to highlight each piece of detail, it groups details...so if the details aren’t grouped together on the receipt you can’t do it.
For example, it asks you to highlight the area which shows the amount you paid and the date of treatment, these two pieces of information on my receipt were at opposite ends. You can it highlight more than one area. So in essence, I’m unable to complete their request.
Aside from that, the app seemed quite good.
First time claimant
It’s not easy to follow the instructions on screen and David was far from clear in explaining the process to me on the phone. He led me to believe that I had to make three separate claims, when the process allows for several claims in one submission. Equally, the on-screen instructions are confusing regarding submitting photographs/ -whether to send another photo or a different photo. But I struggled on and got there in the end. It did take about 45 minutes, though. I shall be quicker next time- I hope.
Unable to view & understand remaining allowances & view dependants usage & allowances
1. There is no way to view my Usage with Live Data - Usage is only 'Accepted and paid claims', none that are in any 'Submitted and Pending Status' nor Submitted & correct' Submitted & Incorrect' - these topics are not stated anywhere.
2. There is no way to view my dependants' Usage
3. There is no way to view what has been submitted ( whilst is hasn’t been approved/in pending status ) to check that you have done ( correctly or incorrectly ) I do a recording of my uploads and save to show the staff what I have done.
4. There is no way to reply to an email stating what the error in a claim is - and you have to resubmit all claim details again per claim and join the back of the queue - you cannot verify if what has been resubmitted is correct.
I have been told various times to submit a claim via the app and then to follow it up with a call - rendering the point of an upload in the app, useless.
I was also told to send my claim with paper printout by post to 'make sure' my claim has been submitted.
Please invest in a BA or an APP tester - of which I am both!
App Privacy
The developer, Medicash Health Benefits Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Medicash Health Benefits Limited
- Size
- 61.7 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Medicash Health Benefits Limited
- Price
- Free