Screenshots

Description

Download the My Spectrum App to manage your Spectrum account and services: personalize your WiFi network, pay your bill, troubleshoot your equipment, view package details and channel lineups, and more. Wherever and whenever you want.

Personalize Your Network
• Personalize your WiFi network name and password.
• Manage the settings for everyone on your account.
• Install a WiFi profile to use more than half a million Spectrum WiFi access points nationwide.

Pay Your Bill
• Check your amount due and make one-time payments.
• View and download billing statements.
• Enroll in Auto Pay – save time and never miss a payment.
• Enroll in paperless billing – get less clutter and less mail.
• Find your nearest Spectrum Store.

Troubleshoot Your Service
• Call or chat with us directly in the app.
• Troubleshoot your equipment and fix service-related issues.
• View package details and channel lineups.
• Get answers to the most frequently asked support questions.

We Want Your Feedback
• Share feedback about your app experience – we read and review all feedback.
• If you have suggestions to make the app better, please share them – chances are we're already working on it.
• We're always working to improve your experience, so keep the app updated to enjoy all of the newest features.

What’s New

Version 9.14

• Thanks to your feedback, we’re always making improvements and fixing bugs to bring you a better My Spectrum App experience
• Feedback tells us what’s working and where we can improve. Share yours in the Support section

Ratings and Reviews

4.5 out of 5
145 Ratings

145 Ratings

IN_coolman ,

Brighthouse Network App

Easy to use & convenient. Having had issues with the payment portal on the website, it was nice to use an efficient app that does what it says.

b10tds ,

Does not work with iOS12

No longer works with iOS12, just crashes out after a few seconds no matter which tab you select!

serious97th ,

Bad

The app doesn’t work

App Privacy

The developer, Charter Communications, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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